Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of employees who are spirited, driven, and diverse?
If so, park yourself at VPNE Parking Solutions. We are a recognized leader in the hospitality industry, looking for people like you to help us drive our clients' business and build their brand. Apply today to jump-start your future!
The role of the Customer Service Associate is to complete customer interaction pleasantly and courteously. The Customer Service Associate is a crucial player in providing VPNE’s top-notch level of service and providing customers and guests with an exceptional experience.
Responsibilities:
- Make exceptional guest experiences the priority in every interaction
- Contribute to a safe environment for all guests and employees per company and site-specific guidelines
- Maintain a ready to serve posture that is welcoming to guests
- Make eye contact and smile to all guests to acknowledge them
- Make guest assistance the priority
- Work efficiently, without rushing, to assist guests
- Use VPNE preferred word choices while speaking with guests
- Follow all cash handling guidelines per company policies
Requirements:
- Ability to read, write and verbally communicate in English
- Ability to effectively maneuver around various locations both inside and outside while engaging in bending, prolong standing, running, and prolonged sitting and in all weather conditions
- Ability to receive medical and security clearance for one or more locations
- Possess the manual dexterity to operate essential office equipment, including computers and cash registers
- Possess the mental acuity to be able to process cash and manual transactions
- Strong sense of Customer Service
- Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds
- Be at least 18 years of age
- Be able and willing to smile during every customer interaction
- Maintain uniform standards while around the account
- Ability to create relationships with customers
- Organization and strong problem-solving skills
We prioritize the health and safety of our employees and customers. As such, all applicants must provide proof of full COVID-19 vaccination as a condition of employment.
We believe that vaccination is a critical step in mitigating the spread of COVID-19 and ensuring a safe work environment for everyone. Thank you for your understanding and cooperation.
Benefits:
- Paid weekly
- Medical, Dental, Vision
- 401K with up to a 5% match
- Commuter benefits
- Childcare benefits
- Discount programs
- Short-term disability
- Accident insurance
- Life insurance