Job Description
Delivers basic technical, administrative, or operative Customer Service tasks. Performs simple data entry, sorts requests, and maintains files. Understands simple instructions and procedures. Performs Customer Service duties under direct instruction and close supervision. Work is allocated on a day-to-day or task-by-task basis with clear instructions. Entry point into professional roles.
****Needs to have working internet at home for the remote work days****
****If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.****
Education:
High School Diploma is required
2 to 3 years Customer Service experience required - but more experience is preferred
4 year college degree preferred
Languages:
English( Speak, Read, Write )
Skills:
" Proficient in Microsoft Office Suite
Microsoft Outlook will be used heavily so this experience is important
" Excellent and confident phone presentation and communication skills
" Demonstrated ability to handle challenging customers in a professional manner
" Collaborative mind set and understanding of how to collaborate with other internal departments
" Multitasking, self-starting individual with a NOW attitude
" Flexible work schedule preferred
" Willing to assist other sales admin segments as needed
Previous experience in supporting sales for 2-3 years strongly preferred
Minimum Degree Required: Completed High School (Diploma or GED)
City: Lake Mary
Schedule:
Start Date: 05/06/2024
End Date: 11/05/2024
Schedule Notes: Working one of the following shifts depending on the need; 8:30am - 5:30pm, 9:00am - 6:00pm, 10:00am - 7:00pm EST 3 days per week on-site and 2 days per week work from home Candidate within 50 miles of the Lake Mary, FL office Needs to have working internet at home for the remote work days - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Hours Per Week: 40.00
Hours Per Day: 8.00
Days Per Week: 5.00