Address
Form of work
SalaryResponsibilities:
- Provide exceptional Customer Service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, invoices, and requests
- Resolve customer complaints in a professional and timely manner
- Maintain accurate and detailed customer records
- Collaborate with other departments to ensure customer satisfaction
Skills:
- Excellent communication skills, both verbal and written
- Proficiency in software applications such as Microsoft Office
- Experience using Salesforce or similar CRM software is a plus
- Strong negotiation skills to handle customer requests and complaints effectively
- Ability to engage in warm calling and telemarketing activities to generate leads
- Knowledge of technical sales and business development strategies
- Familiarity with market trends and technology sales
We offer competitive compensation and benefits packages. Join our team of dedicated Customer Service representatives and make a difference in the lives of our valued clients.
Job Type: Full-time
Pay: From $13.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
- Work from home
Experience level:
- 1 year
- 2 years
Shift:
- 8 hour shift
- Day shift
- Evening shift
Supplemental pay types:
- Bonus opportunities
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
- Call center
- Remote
Ability to Relocate:
- Westerville, OH 43081: Relocate before starting work (Required)
Work Location: In person
