Customer Service Associate Firearms Or Clothing Sales

Job details

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Pay

From $17 an hour

Job type

Full-time

Shift and schedule

8 hour shift

Saturday as needed

Day shift

Monday to Friday

Benefits

Pulled from the full job description

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

We are an Equal Opportunity and Affirmative Action Employer.

We are looking for a result-driven retail for Firearms or Clothing sales associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent Customer service, while consistently meeting the store’s sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• “Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper Customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures

Skills

• Proven work experience as a Retail Sales associate, Sales representative or similar role
• Basic understanding of sales principles and Customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with Customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work 2-3 Saturday shifts per months (9am-12noon)

• High school degree or Equivalency and related Sales would be a plus

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Saturday as needed

Education:

• High school or equivalent (Preferred)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)
• FOID Card (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person