Customer Service Associate

OFFICE SUPPORT NEEDED!
Do you want to make a difference by impacting lives? Do you value education?

You can join our team helping teens and adults become safe drivers for life.

Baron Education is an established, fast-growing education company serving thousands of students through multiple retail and online businesses. Our business lines include DriveSafe Driving Schools and CollegeDrive Test Prep and Tutoring. Baron Education uses a team-based approach to help our employees and customers achieve their greatest futures, and we have been recognized as a Denver Post Top Workplace seven years in a row.

In the words of one of our Customer Service Associates:

"Drivesafe is a great place to work if you really want to help young drivers learn to drive and become safe drivers for a lifetime! The culture of the company is very supportive and every day has new challenges and expectations. There is a reason why this has been the Denver Post best places to work for the last 7 years in a row. Management is very engaged and I can actually say this is the first job where I love going to work each day."

Job purpose

The Customer Service Associate works with the Center Manager to handle student enrollments, sell new programs, enter and update information in our database, manage paperwork, work with instructors, and maintain the professionalism of the Center.

Duties and responsibilities

• Service customer needs in a friendly and professional manner over the phone and in person.
• Confirm customer appointments over the phone.
• Update and maintain the database by entering in data from completed paperwork daily.
• Ensure accurate handling of State paperwork.
• Encourage a team environment by working closely with instructors.
• Prepare paperwork and schedules to support the coordination of our team and services.
• Administer written permit testing
• Promote the company to nearby schools as requested.
• Keep the center organized and neat.
• Other duties and responsibilities as needed.

Job details

This is a part-time, 16 hours per week position scheduled Fridays and Saturdaysfrom 8:30am-5pm based out of our Greenwood Village DriveSafe Center (8919 East Union Ave. Greenwood Village CO 80111). The starting pay is $20 per hour. This position has room for growth and advancement. This position does offer employee discounts on the services we offer.

We will be collecting applications until March 8th, 2024.

Qualifications

• Colorado Driver’s License
• Safe driving history a Motor Vehicle Record check will be reviewed
• 21 years of age or older
• Associate Degree or higher preferred
• Bilingual/Spanish speaking is a plus
• Strong, proven incoming sales abilities
• Strong organizational skills
• Ability to prioritize
• Strong computer skills
• Good communication skills
• Responsible, dependable, and detail oriented
• Self-disciplined and able to multi-task

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.