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A San Marcos Sports Medicine Distributer is looking for an experienced Customer Service Associateto join their awesome team! This company is proudly owned and operated by women for over 55 years!
The Customer Service Team is at the center of their operation. They are one of the key contacts for our customers to ensure they are getting the products they need. Team is expected to understand the needs of the customer and resolve any concerns or questions.
Responsibilities:
- Deal with the customers via email, over the phone, or face-to-face in a professional manner
- Listen to the customer queries patiently and solve them. If the problem doesn't seem to solve, then forward the problem to the superiors.
- Respond to the problems of the customer promptly
- Look after the customer accounts and update their transaction status
- Draft the necessary documents, letters, or statements that are required by the customer
- Maintain records of interactions with the customers in an orderly manner
- Coordinate with the internal department to find solutions and resolve matters
- Maintain a follow-up on the customer, whose query you had solved.
Requirements:
- Must be able to pass a drug screen.
- High school diploma or something equivalent
- Strong in Excel & Word
- Knowledge of Customer Services ethics, principles, and procedures
- Proficiency in administrative and documentation procedures
- Familiarity with Microsoft 365
- NAV experience a plus
- Self-starter
- Good problem-solving skills
- Excellent manners
- Should be able to use the computer extremely well
Schedule:
- Monday-Friday
- 8am-5pm
Pay Rate:
- $18/hour
Location:
- San Marcos TX, 78666
ABOUT US:
FirstOption Workforce Solutions exists to help people build better lives and we sincerely appreciate your interest in joining our team. We provide staffing services and opportunities that make a real difference in the lives of those we serve. Our values reflect who we are as people and guide everything we do. Every member of the FirstOption Workforce Solutions Team is passionate about and committed to excellence in all we do.
FirstOption Workforce Solutions exists to help people build better lives and we sincerely appreciate your interest in joining our team. We provide staffing services and opportunities that make a real difference in the lives of those we serve. Our values reflect who we are as people and guide everything we do. Every member of the FirstOption Workforce Solutions Team is passionate about and committed to excellence in all we do.
Are you ready to join a team who is committed to delivering world-class services to our valued clients? Do you believe that anything worth doing is worth doing right? Would you thrive in a work environment that encourages and supports you in realizing your full potential? Are you a hard worker, dependable, punctual and someone who does whatever is needed to get the job done? FirstOption Workforce Solutions is a place where a person’s talents and hard work are valued, so if you answered YES to the questions above, we would like to talk with you.
EEO STATEMENT:
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at our Company, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, sexual orientation, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment.
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at our Company, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, sexual orientation, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment.
#firstoptionworkforcesolutions #buildingbetterlives #hiring #smtxjobs #temp2h #clad210 #supc210 #zr
FirstOption Workforce Solutions exists to help people build better lives and we sincerely appreciate your interest in joining our team. We provide staffing services and opportunities that make a real difference in the lives of those we serve. Our values reflect who we are as people and guide everything we do. Every member of the FirstOption Workforce Solutions Team is passionate about and committed to excellence in all we do.
Are you ready to join a team who is committed to delivering world-class services to our valued clients? Do you believe that anything worth doing is worth doing right? Would you thrive in a work environment that encourages and supports you in realizing your full potential? Are you a hard worker, dependable, punctual and someone who does whatever is needed to get the job done? FirstOption Workforce Solutions is a place where a person’s talents and hard work are valued, so if you answered YES to the questions above, we would like to talk with you.
EEO STATEMENT:
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at our Company, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, sexual orientation, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment.
Are you ready to join a team who is committed to delivering world-class services to our valued clients? Do you believe that anything worth doing is worth doing right? Would you thrive in a work environment that encourages and supports you in realizing your full potential? Are you a hard worker, dependable, punctual and someone who does whatever is needed to get the job done? FirstOption Workforce Solutions is a place where a person’s talents and hard work are valued, so if you answered YES to the questions above, we would like to talk with you.
EEO STATEMENT:
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at our Company, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, sexual orientation, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment.
