Customer Service Associate

Customer Service Associate

Nature We Trust - Wellness Market

Job Type - Part-time

Pay - $18.25 per hr

Qualifications

• US Work Authorization
• Prior retail experience

Benefits **

• Bonus opportunities

Our mission:

Keeping your body and soul young in the oldest city in America.

Nature We Trust is a locally owned and operated wellness market focused on the well-being of our community and finding day-to-day balance for our customers. We follow the trends and do the research. Together, we will discover locally sourced, Florida-grown products alongside internationally acclaimed supplements, health and beauty products.

Full Job Description

Nature We Trust is looking for St. Augustine’s most enthusiastic, interested, and capable wellness ambassadors to help launch our business. The Customer Service Associate will create a memorable shopping experience for customers by combining knowledge of the products in a welcoming atmosphere. We’re looking for candidates with up-to-date knowledge of current trends and a passion for wellness products.

In this role, we aim to identify talented individuals who can grow into specific positions like inventory specialists, merchandisers, social media content creators, and more. Our goal is to help our team grow and shape their skills into their desired career paths.

Responsibilities

• Scheduling - Ability to work weekends and holidays as needed.
• Shift Compliance - Performs opening, mid, and closing duties as assigned.
• Visual Care - Maintain a clean store and visual merchandising standards
• Customer Service - Ensure high levels of customer satisfaction through excellent service.
• Inventory Management - Manage and record inventory levels.
• Trends - Understand and communicate what’s trending and new on the market. Predict, analyze, and report on buying trends within the store.
• Follow NWT Creative Business Strategies - follow and maintain our business plans to increase customer base, expand store traffic, and optimize profitability.
• Maintain a positive work environment. Set the standard for kindness and consideration in approaching every person entering the store.
• Rise to the occasion.

Skills

• Strong Leadership skills
• Customer Service focused
• Strong organizational skills
• Enthusiasm for educating others
• Passion for Health and Wellness products

Schedule

• 5 - 8 hr shifts
• 25-40 hours per week
• Weekend availability is required.

Job Type: Part-time

Pay: From $18.25 per hour

Expected hours: 15 – 30 per week

Benefits:

• Flexible schedule

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Saint Augustine, FL 32080: Relocate before starting work (Required)

Work Location: In person