Customer Service Administrator - Calibration Department

Job Title:

Calibration Customer Service-Marietta, GA

Job Description:

Applied Technical Services Inc. (ATS) is a nationally recognized engineering, testing and inspection firm with extensive capabilities in metallurgy, materials testing, chemical analysis, non-destructive testing, forensics, engineering, fire and explosion investigations and calibration services.
ATS is headquartered in Marietta, GA with over 30 branch offices and approximately 1000 employees throughout the US. Since 1967 ATS has established an excellent reputation in the aerospace, automotive, chemical, general manufacturing, pulp and paper, marine, transportation, construction and utility industries.

The Calibration Department specializes in the calibration of precision measurement and test equipment of various types. Our Calibration Department is currently seeking a passionate, enthusiastic Calibration Customer Service team member to be based at our Marietta, GA office.

Summary:

The Calibration Customer Service team member will interact with customers to address their questions, concerns and assist the customers with their needs. Also maintaining the customer database by entering new and updated information and preparing files.

Responsibilities:

• Data entry
• Updating the database and documents
• Setting up new clients
• Generating quotes/jobs
• Effectively communicating with our customers and peers
• Scanning documents
• Reviewing Jobs
• Creating work orders

Required Experience and Skills:

• Minimum of high school diploma
• 1-2 years of experience in Customer Service
• Ability to multitask and adapt in a fast-pace environment
• Proficient with Microsoft Office with the ability to learn new software
• Excellent communication skills both written and verbally
• Ability to work with a team
• Ability to be self-motivated
• Positive attitude
• Ability to pay attention to details
• Ability to complete tasks and projects with minimal supervision

ATS offers excellent wages and advancement opportunities.
ATS full-time employee benefits include: medical, dental, vision, 401k, vacation, and personal time.

EOE/AA/M/F/Vet/Disability
Applied Technical Services is an equal opportunity employer where employment is based upon personal capabilities and qualifications without discrimination due to race, color, religion, gender, age, national origin, disability, veteran status or any other protected characteristic as established by law.