Address
Form of workJob Description
Experienced candidates can expect $50,000 as the base
and up to $10,000 in commission and top-level performers can expect $65,000 base salary with up to $20,000 in bonuses and commission.
Benefits
Paid Holidays
Base Salary with Commissions
Paid Time Off (PTO)
Hands-on Training
Mon-Fri Work Schedule
401K Plan
Retirement Benefits
Appreciation Lunches
Responsibilities
The Customer Service Representative will be responsible for the day to day activities, such as but not limited to servicing new and existing customers, answering phones, helping customers process endorsements and make payments for their policies. Provide exceptional Customer Service.
Be outstanding at relationship building.
Maintain client relationships with follow up phone calls.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Requirements
Possess an upbeat, positive and enthusiastic attitude.
Must have ability to multi-task.
Must be highly self-motivated.
Bilingual, fluent in both English and Spanish is beneficial.
Professional phone etiquette.
Great Customer Service Skills.
Problem-Solving Capabilities.
Works well with other employees and is a team player with a positive attitude.
Property & Casualty insurance license is required.
Familiarity with AMS 360 a plus..
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Ability to tactfully handle stressful and difficult situations.
