Customer Service

1. Greet/meet potential members, providing a great customer experience
2. Handle all front desk related takes, info calls, checking members in, signing up new members, taking
potential members on tours, have the ability to handle any changes need to be made to a members
account
3. Facilitate member services issues and question and forward to Club Manager/Assistant manager as
needed
4. Help maintain the neatness/cleanliness of the club
Shift Expectations (4 – 8 hour shifts)
1 hour (minimum): Deep cleaning
1 hour (minimum): Continued Training
Full Shift: see “Essential Duties and Responsibilities”