Customer Service

```Duties```
- Answer incoming customer inquiries via phone, email, and chat in a professional and timely manner
- Provide accurate information about products and services to customers
- Assist customers with placing orders, tracking shipments, and resolving any issues or complaints
- Upsell additional products or services to customers when appropriate
- Perform data entry tasks to update customer records and maintain accurate information

```Experience```
- Previous experience in a Customer Service role preferred
- Excellent phone etiquette and communication skills
- Fluent in English, both written and verbal
- Strong sales skills and the ability to upsell products or services
- Proficient in data entry and navigating computer systems
- Bilingual abilities (Spanish/English) is a plus
- Experience with outbound calling is a plus

If you are a motivated individual with a passion for providing exceptional Customer Service, we want to hear from you! As a Customer Service Representative, you will be the first point of contact for our valued customers. You will assist them with their inquiries, provide product information, and ensure their overall satisfaction. This is an exciting opportunity to join a dynamic team and contribute to our company's success.

Benefits:
- Competitive pay
- Professional development opportunities

Requirements:
- High school diploma or equivalent
- Strong communication skills, both written and verbal
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with excellent problem-solving skills
- Ability to work in a fast-paced environment

If you are ready to take on this rewarding role as a Customer Service Representative, please apply now! We look forward to reviewing your application.

Job Types: Full-time, Part-time

Pay: $18.00 - $21.00 per hour

Expected hours: No less than 25 per week

Benefits:

• Flexible schedule
• On-the-job training
• Professional development assistance
• Referral program
• Work from home

Experience level:

• 4 years
• 8 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• Remote

Education:

• Bachelor's (Required)

Location:

• Orlando, FL (Required)

Work Location: Remote