Customer Relations Representative - State Farm Agent Team Member

Position Overview
Do you enjoy helping people? Are you outgoing and customer-focused? If so, working for a State Farm agent in a long term and stable position may be the career for you!
About Me

• I believe in investing in my team. I was a Team Member for 9 years before opening my own agency and am committed to using my experience to help you grow to your fullest potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding billing questions, coverages, policy changes, and more.
• Handle new claims for our current customers and follow-up on existing claims to make sure customer reaches a fair and timely settlement.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.
• Enjoy helping customers with protecting their financial future.

As a Team Member, you will receive...

• 401K with employer match
• Hourly pay plus uncapped commission and both quarterly, and annual bonuses
• Group medical, dental and vision benefits
• Profit sharing
• Very generous paid time off (vacation and personal/sick days)
• Do not have to work on weekends
• Growth potential/opportunity for advancement within my agency
• Signing bonus of $500

Requirements

• Dedicated to remarkable customer service
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions with Outlook and more
• Pride in getting work done accurately and timely
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an Agent Team Member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity.State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.