Customer Relations - Customer Service Specialist

Are you a Customer Service wizard with a passion for making a positive impact on the environment? Do you dream of joining a dynamic team that turns scrap metal into gold? Harmon Scrap Metal invites you on an extraordinary adventure as a full-time Customer Relations - Customer Service Specialist! Brace yourself for a thrilling journey filled with competitive pay, enchanting benefits, and the chance to become an eco-hero in Bend, OR!

Harness the Power of Rewards:

With an attractive hourly pay of $20/hour, along with health reimbursement, paid holidays, a generous PTO program, and a simple IRA retirement plan, you'll not only be making a difference but also enjoying the rewards that come with being a part of our incredible team. Buckle up; it's time to fly into a brighter, cleaner future with us!

So, prepare to unleash your Customer Service superpowers and make a difference while being recognized and rewarded for your efforts!

ABOUT US

Harmon Scrap Metal is a family-owned and -operated scrap metal recycling company committed to providing quality Customer Service with unmatched integrity. Since 1985, we have built a reputation for honesty, fair pricing, and environmentally responsible processing. Our team always strives for perfection, and we invest in our employees' success. We offer a challenging environment where you collaborate with others while achieving your own professional and personal aspirations. By joining us, you become part of an expanding company with immense opportunities for growth. Join us to start loving where you work and what you do!

DAY-TO-DAY LIFE AS A CUSTOMER RELATIONS - CUSTOMER SERVICE SPECIALIST

If you're passionate about creating meaningful connections with customers, this role is perfect for you. As a specialist, you will thrive on managing a steady flow of inbound and outbound calls, demonstrating your excellent communication skills and problem-solving prowess to address customer inquiries promptly and accurately. Your expertise in handling interactions via phone, text, and email will be the driving force behind our exceptional customer experiences. With a keen eye for detail, you will adeptly record crucial conversations in our user-friendly CRM, ensuring a seamless customer journey. If you're ready to embark on a rewarding career where you can make a real difference in people's lives, apply now and join our customer-focused team today!

QUALIFICATIONS

We're seeking applicants who meet the following requirements:

• High school diploma or equivalent

Additionally, the following skills and experience would be a plus:

• Knowledge of HubSpot or a similar CRM program
• Knowledge of scrap metal recycling
• Customer service experience
• Data entry experience
• Sales experience
  

WORK SCHEDULE & LOCATION

This is a full-time position based in Bend, Oregon.

ARE YOU READY TO APPLY?

Ready to embrace your destiny as a Customer Relations - Customer Service Specialist? Your adventure begins now! Summon your superpowers and apply using our mobile-friendly, 3-minute initial application. Unleash your passion for Customer Service, and we'll take care of the rest. Get ready to embark on a thrilling career with Harmon Scrap Metal and help shape a sustainable future for all!