Customer Operations Intern

BODYARMOR Sports Nutrition is a fast-paced, dynamic environment where brand builders work together with the goal of becoming innovative game-changers in the world of sports and active hydration. Extreme passion and teamwork are the essentials of being a successful member of the BODYARMORSports Nutrition team – which consists of BODYARMOR and POWERADE brands. BODYARMOR Sports Nutrition exudes an entrepreneurial culture backed by the resources and insights of one of the world’s most iconic companies, The Coca-Cola Company, which acquired BODYARMOR in 2021. This unique environment gives employees the ability to move quickly, exceed expectations, develop valuable relationships, and have fun while we work to achieve our goal of becoming #1 in Sports Hydration.

BODYARMOR is looking for a Customer Operations Intern to join our team.

As a Customer Ops Intern, you will be responsible for supporting BODYARMOR’sCoca-Cola, E-commerce, and Direct Club customers through analysis, tracking, and systematic updating of their respective orders. Although directly reporting to Customer Service Management, this individual will be communicating, collaborating, and finding solutions in tandem with numerous departments and teams, such as Transportation, Deployment, Inventory, Warehousing, IT, and Finance. They will prioritize best-in-class customer service, aligning with our BODYARMOR operational objectives of ensuring all orders are delivered on time and in full.

RESPONSIBILITIES:

• Collaborate with internal BODYARMOR teams regarding upcoming limited-time-offer (LTO) bottles and shipments; participate in team discussions and evaluation of these shipments.
• Champion customer engagement, experience, and success through best-in-class support and communication.
• Analysis, investigation, and updating of shipments to accurately reflect status (shipped/pending shipment/etc.) for BODYARMOR reporting.
• Work closely with the Customer Service Team Lead and IT to build a new contact directory for all customers and locations.
• Support additional projects, reporting, and tasks as requested

REQUIREMENTS:

• Currently enrolled in an accredited college or university required, recent graduate preferred
• Experience in Excel (VLOOKUP’s, pivot tables, etc.)
• Strong written and verbal communication skills
• Detail-oriented and analytical
• Ability to organize, multitask, and prioritize in an ever-changing environment
• Proactive, big-picture thinker – anticipates situations before they occur
• Collaborative team-player
• Passion for learning and understanding customer and supply chain operations!

LOCATION

Whitestone, NY

Compensation

$4,320/ per month

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

The Coca-Cola Company is committed to fostering a diverse and inclusive workforce. Our company recognizes the immense potential and unique experiences that international candidates can bring to this role. As such, we are open to candidates who may require sponsorship in the future on a limited basis.

Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

in compliance with applicable privacy laws.