Address
Form of work
SalaryJoin our team as a Customer Experience Associate and become an integral part of delivering the Best Member Experience!
As a key team member, you'll engage with members to understand their needs, provide tailored solutions to enhance their financial success, and cross-sell products and services to support their goals. Essential functions include proactive member interaction, financial coaching, teamwork, maintaining expert product knowledge, and ensuring compliance with regulatory requirements.
Qualifications include a high school diploma/GED, 2-3 years of service industry experience with successful cross-selling, strong interpersonal skills, adaptability to changing priorities and technology, and a results-oriented mindset. If you're passionate about working with people and making a difference in members' lives, apply now!
Job Type: Full-time
Pay: Up to $18.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
- In-person
- Office
Work Location: In person
