Customer Engagement & Outreach Representative

JOIN OUR FORWARD-THINKING FIRM, WHERE WE SEEK TO ENSURE THAT WE ARE MAKING A POSITIVE IMPACT ON OUR COMMUNITY. APPLY TODAY TO BE A CUSTOMER ENGAGEMENT & OUTREACH REPRESENTATIVE!

Rojas Solutions has been pushing the envelope in developing innovative and impactful outreach programs that enhance the quality of living in our community. We have teamed up with the nation’s most renowned Federal Lifeline Program to strengthen communication for those who may not have the means to do so. Our Customer Engagement & Outreach Representatives do a fantastic job at developing relationships within the community and making every one of our program members feel important. 

As a Customer Engagement & Outreach Representative, your job is simple. We look for individuals who can put a smile on anyone’s face and make a difference in their day to day. If you are ready to fall right into a FULFILLING and BOUNTIFUL career, then our Customer Engagement & Outreach Representative role is the perfect fit! 

Are you: 

• Personable 
• Friendly 
• Charismatic 
• Motivated 
• Team-oriented 
• Solution-oriented
• People-oriented 

As a Customer Engagement & Outreach Representative, You Will: 

• Educate community members on the benefits of the federal life-line program and how it can make their day to day easier 
• Qualify potential community members for the benefits we offer 
• Answer any questions or concerns community members may have by actively listening and providing efficient solution 
• Engage community members in a warm and friendly way to make them feel comfortable 
• Attend daily meetings and webinars with the Customer Engagement & Outreach team to stay up to date with new policies, procedures, and any new deals or promotions being rolled out

Requirements for the Customer Engagement & Outreach Representative: 

• Highschool diploma or GED required
• Associate or Bachelor's degree preferred
• Prior experience in customer service, sales, client-facing, community outreach, or volunteering
• Exceptional interpersonal skills and the ability to work closely with members of the community and teammates alike
• Flexible schedule and willing to work untraditional hours

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