Now hiring for Customer Service representatives in the Northeast Atlanta area. Our client is looking for Customer Service representatives that will help connect and communicate with their customers. Successful Customer Service representatives are able to effectively take ownership of solving customer inquiries; ranging from complaints to order inquiries, keeping customer satisfaction at the core of every Customer Service representative's decision and behavior. ...
Perks and Benefits:
* Hourly pay rate from $18 an hour; Monday - Friday, from 8 am - 5 pm
* Hands-on training with growth opportunities available after the first six months
Responsibilities:
* Answering inbound and outbound calls in an efficient and professional manner
* Handling customer complaints by following appropriate procedures
* Following communication ???scripts??? when handling different customer topics
* Identifying customer needs, clarify information, and provide solutions and/or alternatives
* Adhering to all company policies and procedures
Working hours: 8:00 AM - 5:00 PM
Skills:
* Able to effectively communicate in English
* Ability to multitask, set priorities and manage time effectively
* Solid understanding of professional phone etiquette with active listening
* Reliable transportation to and from location
Education:
No Degree Required
Experience:
1-4 years
Qualifications:
* Previous experience in a customer support role with CRM experience
* Excellent active listening and problem solving skills
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
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