Customer Care Advisor

Customer Care Advisor
Container and Packaging is a dynamic, fun and honest work environment whose middle names are Honor and Excellence (or they would be if companies had middle names). We would LOVE for the right person to join our team in our quest to WOW our customers with every interaction. Don’t know anything about bottles or containers? That’s okay. If you’re willing to learn and you have a genuine desire to SERVE, you just might be who we are looking for.

WE ARE an Employee-Owned business in Eagle, Idaho that distributes containers and packaging to companies in all 50 states. WE ARE a growing company that embraces change. WE ARE a service-minded organization whose mission is to provide value to our customers, vendors and employees through our core values of Honor, Excellence, Growth-Mindedness, Empathy and Service.

ARE YOU willing to learn with a genuine desire to serve customers? ARE YOU someone who seeks change in the pursuit of growth? DO YOU enjoy talking on the phone to customers to provide advice and guidance in selecting their product packaging? ARE YOU able to navigate multiple types of technology (phone/chat/email) in a fast-paced environment? DO YOU like free snacks? (okay, that was the easy one)

If you answered yes to all of these questions and would like to learn more about Container and Packaging, please submit your resume as well as a cover letter.

Other things to know:

This is a full-time, in-office position, located in Eagle, Idaho.

Bi-lingual (Spanish) is a plus, but not required.

Days/hours are Monday - Friday, between 6:00 AM-5:30 PM MT. We are looking to fill 7a-330p shifts, but this is flexible.

Rate of pay DOE and we offer a competitive benefits package including annual stock distribution for eligible employees.

Job Type: Full-time

Pay: From $17.50 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• No nights

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person

Work Location: In person