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Form of workAmericold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches foods suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.
What You'll DoPerform the tasks associated with customer setup, rate setup and maintenance functions in salesforce CRM, SAP, 3PB and related operational systems. Use years of CRM experience to guide associates and assist with training. Continuously learn and grow as the teams subject matter expert. Associate will maintain relationships with Centralized Rate Team, Accounting, Finance, Business Development and Operations while performing these duties. Furthermore, they will ensure that all customer & rate information is accurate and up-to-date. Assist with writing and maintain a CRM SOP manual for each Americold billing system. Keep up to date on the AMC billing system changes and share documentation with the CRM Team. Create and present training material. Assist with file generation, upload creation and review of monthly GRI process. Ensure all existing customer and product information in the financial and operational system(s) is aligned to the correct account/product family/tariff. Perform all Sarbanes-Oxley compliant procedures to gather, approve, and maintain all new Americold customer data, product data, and customer rates.
What Experience You Need3+ years Centralized Rate Management experience. Bachelor's Degree or equivalent experience strongly preferred. Strong computer skills. Proficient with MS Outlook, Office, including Word, PowerPoint and Excel. Accurate typing and data entry skills. Competent in math and reading comprehension. Americold is an Equal Opportunity/Affirmative Action Employer.EOE/AA M/F/D/V DFW.
What Could Set You ApartExperience in the food industry, warehousing or transportation industry preferred.
Previous accounting skills preferred.
Experience with Salesforce, SAP, TMS, WMS and/or AS400 preferred.
What We OfferOur associates know the answer to the question What's in it for me? We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.
Americold is an Equal Opportunity/Affirmative Action Employer.
EOE/AA M/F/D/V DFW.
Compensation MinimumCompensation MaximumEmployment Type: FULL_TIME
