Company

North American Credit Services - 3.1See more

addressAddressPhoenix, AZ
type Form of workFull-time
salary Salary$17 an hour
CategoryInformation Technology

Job description

We are growing! MedSrv is a market leader in the healthcare receivables industry, serving hospitals, physicians’ practices, and consumers for over 40 years. Our team is looking for knowledgeable and self-disciplined individuals to join us in a fast-paced call center environment. We provide our healthcare communities with one-call resolution while assisting patients in resolving open medical balances. Our Call Center Customer Service Representatives play a vital role in the healthcare revenue cycle.

Job Specifications

  • High school diploma or equivalent required.
  • Prior relevant work experience is a plus.
  • Demonstrated Customer Service experience and/or experience in a Customer Service-oriented environment.
  • Strong Customer Service orientation with demonstrated commitment to meet/exceed customer needs.
  • Ability to maintain reliable and predictable attendance.
  • Strong verbal/written communication and interpersonal skills.
  • Demonstrated ability to work in a fast-paced, structured environment, handling large call volumes.
  • Computer proficiency is essential.
  • Self-directed with the ability to perform both as part of a team and individually.
  • Ability to adapt and work effectively in a continuously changing environment.
  • Consistently demonstrate a high level of professionalism through a strong work ethic that positively influences the team's work habits.
  • Detail-oriented with a focus on quality and consistently meeting goals.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to learn and comprehend basic insurance terminology and protocols in order to handle patient accounts.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. Specific vision abilities required by this job include the ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate.


9:30am - 1:00pm EST
Monday -Friday
Refer code: 7912375. North American Credit Services - 3.1 - The previous day - 2024-01-26 11:23

North American Credit Services - 3.1

Phoenix, AZ
Jobs feed

Driver Trainee

Pfg Customized

Kendallville, IN

$36.3K - $46K a year

Class A - Part Time - Recovery Driver

A.i.m. Logistics, Inc.

Columbia City, IN

$28 an hour

Driver (Class A CDL)

Vahala Foam

Fort Wayne, IN

$40.4K - $51.2K a year

CDL A Driver- Never Miss a Moment

Logisticize Ltd

Albion, IN

$1,400 - $1,700 a week

Class A CDL Driver

Kendallville Iron & Metal Inc.

Kendallville, IN

$68,000 - $80,000 a year

Class A CDL Driver

Lrs Transportation Solutions

Fort Wayne, IN

Up to $84,000 a year

Local Company Semi Tractor Trailer Driver

Manchester Trucking

Fort Wayne, IN

$1,050 - $1,125 a week

CDL - Home Daily

A.i.m. Logistics, Inc.

Fort Wayne, IN

$27 an hour

Truck Driver - Regional & Local - GARRETT/AUBURN, IN

Walmart

Auburn, IN

Up to $110,000 a year

Truck Driver Class A CDL - Local

Kelly Box & Packaging

Fort Wayne, IN

$45.9K - $58.2K a year

Share jobs with friends

Related jobs

Csr, Sbo Customer Service (Part-Time Remote)

Showroom Support | Customer Service | Warehouse

Terra Staffing

Phoenix, AZ

11 hours ago - seen

Customer Service Representative

Krasiva Windows & Doors

$22.66 an hour

Glendale, AZ

16 hours ago - seen

Full Time Customer Service Representative - Lake Havasu

Enterprise Holdings, Inc.

Lake Havasu City, AZ

2 days ago - seen

Full Time Customer Service Representative - Kingman

Enterprise Holdings, Inc.

Kingman, AZ

2 days ago - seen

Full Time Customer Service Representative - Fort Mohave

Enterprise Holdings, Inc.

Bullhead City, AZ

2 days ago - seen

Bilingual Customer Service Rep - Mon-Fri

Teksystems

$23-$25 per hour

Phoenix, AZ

2 days ago - seen

Bilingual Customer Service | Hybrid/Phoenix, AZ

Cornerstone Staffing

Phoenix, AZ

2 days ago - seen

Pharmacy Customer Service Associate

Walgreens

PHOENIX, AZ

3 days ago - seen

Customer Service Representative | Growing Tech Company

Terra Staffing

Mesa, AZ

4 days ago - seen

Lead Customer Service Representative, Full or Part Time

Circle K

Surprise, AZ

4 days ago - seen

Customer Service Representative

Circle K

Mesa, AZ

4 days ago - seen

Customer Service Representative

Circle K

Phoenix, AZ

4 days ago - seen

Customer Service Representative

Circle K

Phoenix, AZ

4 days ago - seen

Customer Service Representative

Circle K

Willcox, AZ

4 days ago - seen

Customer Service Representative

Circle K

Tucson, AZ

4 days ago - seen

Customer Service Representative- Toka Sticks Service Station

Wild Horse Pass Development Authority

Mesa, AZ

a week ago - seen