Csr - Customer Service Representative

Our growing firm is seeking a Customer Service Representative to support the implementation of our customer acquisition strategies on behalf of clients from multifaceted industries. This role is paramount to identifying prospective customers, cultivating relationships with our target customer base, and raising brand awareness for our clients’ products and services. If you’re seeking longevity and growth in your career with an empowering team around you, this is the ideal opportunity for you.

What does a typical day look like?

• Participation in training through team meetings, job shadowing, and classroom sessions

• Generating leads in the local market while prospecting new customers

• Engaging with customers to demonstrate products, distinguish value, and meet their needs

• Guiding and supporting customers through the purchasing process

• Identifying buyers and non buyers while maintaining a record of customer insights

• Building enduring relationships with both new and current customers

• Managing marketing materials, products, and inventory with precision

• Collaborating with team members to optimize the success of customer engagement efforts

What qualifications should I have?

• Must be eligible to work in the U.S. without sponsorship

• Seeking a long term, full time employment opportunity

• 1+ years of experience in Customer Service and/or a related field

• Exceptional interpersonal communication skills

• People person with a sociable, pleasant demeanor

• Inspired, self motivated, and determined to grow professionally

• Reliable, dependable, and consistent in work ethic

• Aptitude for building relationships with people from all demographics

How can you support me in my career progression?

• Daily touchpoints with managers and seasoned team members

• Ongoing education and exposure to cross functional departments

• Networking with affiliates in other areas of the country to diversify experience and fortify training

• Opportunities to grow financially in both compensation packages and bonuses

• Merit based growth structure offering those without direct career experience equal opportunities

• Cutting edge technology to substantiate customer interactions and engagement

• Light hearted working environment with team building both in and out of the office

• Engagement with the local community through philanthropies and community service

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work Location: Multiple locations