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SalaryDepartment:Crew Scheduling
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description: Job Summary
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Crew Scheduling Instructor invests in the future of Southwest’s People by supporting the Pilot and Flight Attendant Crew Scheduling Teams with the facilitation of training for Employees. This role collaborates with the Crew Scheduling Instructor Team to develop curriculum and teach New Hire Crew Schedulers how to apply critical thinking to schedule recovery. The Crew Scheduling Instructor has great interpersonal and communication skills and is excited about the opportunity to be part of impactful initiatives at Southwest Airlines.
Additional details:
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available .
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
Partner with the Lead Crew Scheduling Instructor(s) to implement the rollout of training materials and lesson plans
Adapt training methods based on audience, subject matter, and materials
Facilitate New Hire and recurrent training classes
May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills and Abilities
Knowledge in the operation of training equipment including computer based training workstations
Knowledge of adult learning principals and facilitation
Knowledge of standard Crew Scheduling systems
Skilled in working in a stressful environment with contractual liabilities and strict deadlines
Ability to effectively communicate both in writing and verbally
Ability to coordinate with Crew Scheduling and CHAT Leaders to ensure consistent application and interpretation of regulations, contractual rules, policies, and procedures
Ability to comprehend written documents including federal regulations and labor contracts
Ability to possess excellent problem-solving, decision-making skills, organizational and time management skills
Ability to defuse and resolve difficult situations as well as classroom management
Ability to work well as part of a Team and independently
Education
Required: High School Diploma or equivalency
Experience
Intermediate level experience, fully functioning, broad knowledge in:
Crew Scheduling operation
Microsoft Office programs
Communication
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must be available for after-hours support when designated Pay & Benefits: Competitive market salary from $72,800 per year to $80,900 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck **
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit***
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
02/25/2024
