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Flight Operations
The Flight Operations team includes aircraft pilots and pilot support.
Job overview and responsibilities
The Pilot Crew Scheduler will work closely supporting our pilots with their schedules, ensuring on-time flight departures throughout United's worldwide network. This is a fast-paced operational position working different shifts in a 24/7/365 operation, including weekends and holidays, with the potential for overtime in line with department policies.
- Assign open flying to qualified flight crew members according to FAA Federal Aviation Regulations (FAR), the United Pilot Agreement, and company policies
- Analyze pilot staffing, time off requests, assignments, and trip trades
- Apply cost effective scheduling practices while adhering to all FAA FAR and United Pilot Agreement work rules
- Assist pilots with monthly schedule management, documenting absences, performing transactions to ensure accurate crew pay, preserving pilot activity records, and assuring quality (FAR compliance, flight time, qualification data, etc.)
- Maintain proficiency in the application of Federal Aviation regulations, pilot contract rules, and company policies to provide 24/7 support to United Airlines pilots, ensuring an exceptional level of internal customer service
- Support in training new schedulers via on-the-job training sessions
- Opportunity for additional responsibilities related to crew scheduling operations and planning may be available or assigned based on operational needs
Required
- High school diploma or equivalent
- Demonstrated track record of strong analytical, organizational, and decision-making skills
- Perform multiple tasks simultaneously with frequent interruptions with a high level of accuracy
- Ability to exercise flexibility and good judgment while managing stress in high-pressure situations
- Must be able to work in a fast-paced environment with minimal supervision
- Strong written and verbal communication skills
- Good computer knowledge and adaptability to new computer tools
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
Preferred
- Bachelor's degree
- Additional consideration given to specializations in aviation, transportation and logistics, strategic planning, engineering, or technology
- 1-2 years relevant crew scheduling experience in a fast-paced environment
- 1-2 years airline operational experience
