Credit Services Representative II

Responsible for processing or maintaining of portfolio loans, confirming loans, construction and PHFA loans; closing coordination processing, packaging and delivering, processing uploading to systems, closing coordination with attorneys and settlement companies and reviewing post closing packages and reports. Functions as resource and guide for CSRI staff; responsible for coordinating complex or high volume maintenances.
1. Performs a variety of tasks for the process of supporting the credit servicing function of which the following are illustrative:
a.

Independently upload consumer loans and commercial/mortgage products.

b.) Review approval packages for accuracy and thoroughness
c.) Confirm all closing documents are signed
d.) Create checklist for all loans booked to perform reviews
e.) Perform 2nd reviews of uploaded loans within allotted time frame
f.) Prepare and complete post-upload system maintenance
g.) Report missing loan documents to appropriate areas
h.) Perform in-office rotation duties as scheduled
i.) Monitor and review assigned quality control reports
j.) Assist with testing for system upgrades and implementations as assigned
k.) Process Letters of Credit
l.) Monitor and clear Loan Upload Settlement outages
m.) Update assigned procedures documents, reflecting new process/scenario changes to maintain accuracy

Bona Fide Occupational Qualifications___________________________
1. Must have a high school diploma or equivalent.
2. Minimum of three (3) years related experience is required;
3. Must have proficient mathematics skills; knowledge of computer systems such as LaserPro, CIF, Word, Excel, Grow systems, mainframe, and Loan Prospector;
4. Moderate interpersonal relations; moderate typing skills; moderate report writing and analytical skills and supervisory skills sufficient to provide training.
5. Knowledge of FHCMC/FNMA documentation guidelines preferred.

6. May be eligible for Telecommuting.