Credit Manager $1000 Sign On Bonus!

Department: Accounting
Position: Credit Manager (Assistant Manager Level)
Status: Full-Time
Who We Are:
Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. To learn more about Four Seasons Hotels and Resorts, watch this exciting video: We Are Four Seasons.
Four Seasons Resort Scottsdale is a luxury hotel nestled in the foothills of Pinnacle Peak amid towering cacti, enriched with outstanding design and talent.
https://www.fourseasons.com/scottsdale/
https://www.instagram.com/fsscottsdale/
The Opportunity: Four Seasons Resort Scottsdale is seeking aCredit Manager that is responsible to maintain proper credit procedures in the hotel in accordance with local and corporate policies and procedures. Control and monitor prompt and accurate billing and collection of all accounts receivable items in order to maintain the lowest possible outstanding accounts at all times.
Responsibilities:
Job duties include but are not limited to:

• Establish and maintain local credit policies and procedures regarding billing, credit cards, collection, inquiries and cheque cashing and prepare month-end and year-end reports and reconciliations in accordance with established corporate guidelines.
• Ensure all inquiries from guests or credit card companies are handled promptly (same day if possible) and professionally.
• Ensure prompt and accurate billing for all accounts and timely collection follow-up.
• Maintain credit histories, original approved written requests for credit and other records for regular hotel accounts.
• Ensure that the check-in / check-out procedure adequately protects the hotel without burden or delay to the guests of the hotel.
• Develop and maintain relationships with regular clients to foster communication and assist in collection.
• Prepare and conduct a monthly credit meeting.
• File documents and reports.
• Perform any additional duties as assigned by the Director of Finance or Assistant Director of Finance.
• Manage collection of accounts approved for billing and process upon departure payments and supervise the day-to-day activities of the Accounts Receivable staff and evaluate performance based on the hotel policies.
• Recommend improvements in the operation of Accounts Receivable to the Director of Finance.
• Review Guest Ledger High Balance Report daily and bring discrepancies to the attention of the Front Office Manager and Director of Finance if not resolved.
• Investigate all requests for billing as the final authority over credit approval and individual guest inquiries.
• Review with Director of Finance or Assistant Director of Finance all accounts that are over 30 days and implement collection procedures and write off or adjust uncollectible amounts in accordance with established corporate guidelines.
• Process and post all charges and payments to City Ledger Accounts daily.
• Write off or adjust uncollectible accounts after approval by the Director of Finance or Assistant Director of Finance and the General Manager according to established corporate guidelines.

$500 upon hire, $500 after successfully passing 90 day probationary period
Some Benefits Four Seasons Employees Enjoy Include:

• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you elevate your craft.
• Inclusive and diverse employee engagement events all year-round.
• Exclusive discount and travel programs with Four Seasons

• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
• And so much more!

Visa Requirements:
US work authorization is required
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf