Job Description
Job Title: Credit & Collections Specialist
Pay Rate: $30 - $34/hr, based on relevant experience
Duration: 6-month W2 contract
Location: Westminster, CO
We’re partnering with an industrial technology company who is looking for a Credit & Collections Professional to join their team in Westminster, CO.
Duties:
The Credit and Collections Analyst will manage credit and collection activities for assigned customer accounts receivable portfolio(s). This position with interact with external and internal customers to maximize sales, have a positive impact on cash flow, minimize bad debts, and help reduce days sales outstanding for the company.
Responsibilities:
- End-to-end management of assigned accounts receivable portfolio from account setup to cash collections. This position will also work through dispute management with customers where necessary to create a positive outcome for both the customer and Trimble.
- The majority of time will be spent on collection activities: calling customers, sending statements, sending reminder notices and invoices, and taking customer payments
- Process credit applications and approve/recommend credit limits
- Review sales orders on credit hold for approval from the hold
- A/R account reconciliation
- Dispute management
- Process credit card transactions and monitor monthly auto-pay activity
- Contact with customers via telephone as well as a balanced use of e-mail
- Log all customer contacts and collection activities into a collection software system
- Make recommendations on monthly bad debt reserves
- Be an advocate for the customer by liaising between applicable Trimble business units (BU’s), the Order-to-Cash team, and the customer
- Ensure a smooth process flow while maintaining a high level of customer service
- Manage risk by creatively driving win/win situations between Trimble and customers
- Third-party agency collection placement and bankruptcy processes and documentation
- Produce reports as requested by the CMA or any other internal customers such as BU controllers
- Participate in acquisition and integration activities and be prepared to brief the CMA on integrating systems, accounts, clients, policies, etc. of acquired companies
- Consistently improve productivity and efficiency through process improvement initiatives, time management and change management
Requirements:
- Education: 4-year degree preferred
- Experience: 5+ years of related experience in credit & collections, customer service showing increasing responsibilities
- Portfolio management experience in a publicly traded company with significant end-user sales activities
- Strong analytical, math, and account reconciliation skills
- Experience with Oracle, NetSuite, and GetPaid preferred
- Expert level ability in Microsoft Office and Google Sheets, Docs, Slides
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.