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SalaryCPS Local Perm HST II-IV
The position functions as an assistant to agency staff and supervisors in providing human services to Child Protective Services (CPS) clients, including transportation and documentation of services provided. It also includes, supervising visitations between parents and children, and providing various clerical functions. The position interacts routinely with Texas Department of Family and Protective Services (FPS) staff, representatives from various organizations, and the general public. Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor. • Observes and/or supervises parent and child visits. • Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems. • Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor. • Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc. • Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. • Attends work regularly in accordance with agency leave policy.
The position functions as an assistant to agency staff and supervisors in providing human services to Child Protective Services (CPS) clients, including transportation and documentation of services provided. It also includes, supervising visitations between parents and children, and providing various clerical functions. The position interacts routinely with Texas Department of Family and Protective Services (FPS) staff, representatives from various organizations, and the general public. Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor. • Observes and/or supervises parent and child visits. • Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems. • Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor. • Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc. • Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts. • Attends work regularly in accordance with agency leave policy.
Essential Job Functions:
Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
Observes and/or supervises parent and child visits.
Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.
Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
Attends work regularly in accordance with agency leave policy.
Knowledge Skills Abilities:
Knowledge of Child Protective Services
Knowledge of psychotropic medications, behavioral health services and interventions, trauma informed treatment and care and medical and healthcare terminology.
Knowledge of community resources
Ability to communicate effectively verbally and in writing.
Ability to follow instructions.
Ability to work effectively, interact professionally and in a timely manner with CPS staff, residential provider staff, doctors and other medical personnel.
Ability to effectively supervise children of various ages.
Ability to operate a personal computer, several software packages, and basic office equipment to effectively and efficiently organize work duties and prioritize scheduling medical visits.
Ability to work in an office supporting several staff members
Registration or Licensure Requirements:
Valid Texas driver’s license
Current auto liability insurance
Initial Selection Criteria:
Graduation from high school or equivalent.
One-year full- time experience working in a medical or psychiatrist office, teacher assistant or instructional aide, home health or nursing agency, working with children with special needs, taking psychotropic medications or requiring behavioral health services or interventions, or CPS Conservatorship.
Acceptable Substitutions:
Thirty semester hours from an accredited college or university with successful course completions in nursing, psychiatry, psychology, social work, counseling or related healthcare field.
Acceptable Substitutions:
Additional Information:
Req 484163
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Req 484163
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
MOS Code:
NO MOS CODE
NO MOS CODE
As a state agency, DFPS is required Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
