Cox Retail Sales Representative (2023-4982)

The Retail Sales Representative is an ambassador of the Cox brand and will be the primary point of contact for both new and existing customers. Working in a Third-Party Retailer this individual will guide customers through the purchase decision, installation process and education of Cox product and accessory offerings while providing an exceptional customer experience.

The Retail Sales Representative is responsible for meeting established sales, revenue, and customer experience objectives by ensuring customers are provided with the appropriate product and accessory solutions. As a critical member of the sales team, this role requires strong interpersonal skills and a passion for delivering an outstanding customer experience.

In addition to sales, revenue, and customer service responsibilities, this individual plays a key role in maximizing sales and profitability by focusing on key business initiatives, store merchandising, marketing execution and inventory management.

• Ensures individual sales, revenue, and customer experience targets are met
• Explains, illustrates, demonstrates product and accessory capabilities and offers suggestions based on customers’ wants and needs
• Provides best-in-class customer service skills and aids customers in completing purchases and resolving issues; maintains polished and professional presence
• Executes promotions and campaigns designed to increase brand equity and achieve sales objectives
• Ensures sales area remains well merchandised, clean, and visually appealing at all times
• Participates in workshops, special events, and product demonstrations to drive customer loyalty
• Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes inside and outside of the store
• May be required to work in other locations that are in proximity to ‘home store’ to meet the needs of the business
• Provides support for other sales agents as needed to ensure optimal customer service.

• HS diploma or GED
• 1 or more year of experience preferred in related field (i.e. Sales, Retail Sales, etc.)
• Ability to meet established sales, retention, and customer experience target goals
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Computer literacy with an aptitude for learning communication products and services
• Must have reliable, consistent transportation and ability to work at a variety of retail locations
• Track record of high individual performance with demonstrated financial result in sales and retention
• Strong interpersonal and communication skills to effectively sell products using a solutions-based approach

This job posting is for a temporary role as an employee of Atrium on assignment at Cox. The individual selected for this role will be offered the role as an employee of Atrium; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by Atrium upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements

By applying for this position you agree to the Atrium Terms and Conditions. Agreeing to these terms, includes permission to use the email address and mobile phone number you provide during the application process or throughout the duration of your prospective or actual employees to notify you of job openings, profiles, articles, news, and other employment-related information, as well as to notify you of special promotions or additional products and services offered by us or our affiliates and partners (collectively, “Atrium Alerts”). Atrium Alerts may be sent by email, phone or text message. Your personal information will be safely stored in our database. Atrium does not sell your personal information to third parties. Text message and data rates may apply. To OPT OUT of text messaging or to modify your communication preferences for Atrium Alerts at any time, please contact us at privacyadministrator@atriumstaff.com.

If you do not agree with the Atrium Terms and Conditions, you can still complete your application for this position by emailing your resume to our team at coxrecruit@atriumworks.com. Please include the job title in the subject of your email.

As a woman-owned firm, Atrium values diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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