Address
Form of workJob Title:Courtesy Clerk
Department: Front End
Reports to: Front End Manager
Position Summary: Assists in the upkeep of the front end, while providing customer service to our customers.
Job duties:
and removes damaged products from sales floor
Capabilities:
Job skills:
Environment:
Department: Front End
Reports to: Front End Manager
Position Summary: Assists in the upkeep of the front end, while providing customer service to our customers.
Job duties:
- Greets customers when within ten feet and four seconds of contact, responds to requests for service and assistance in a timely manner, exceeding customer expectations
- Assists customers by finding items and helping them to their car
- Bags like groceries together while using the least possible number of bags
- Checks for bottom of the basket
- Retrieves shopping carts from parking lot and returns them to proper location for customer use and completes shopping cart retrieval log
- Retrieves stray baskets and returns them to proper area for customer use
- Upkeeps the cleanliness of carts and baskets by removing trash and discards appropriately
- Pulls out items from shelves to front by arranging products to be at least two high and two deep (with the exception of top shelf)
- Provides basic cleaning of store including spills, hourly checks of grocery floor to complete sweep & mop log
- Returns stray items/returns to their proper area, while maintaining product freshness by returning all perishables and frozen items to their proper areas promptly
and removes damaged products from sales floor
- Refills bag wells of front end, takes out trash, and sweeps up parking lot
- Performs other related duties as needed as assigned by manager
Capabilities:
- Stand for long periods of time, very frequent walking back and forth to assist all registers
- Frequent usage of arms and hands to bag groceries
- Carry up to 40 pounds
- Push and pull up to seven shopping carts, during their retrieval
- Use proper safety procedures
- Able to listen to directions and follow through independently
- Good communication and observation skills
Job skills:
- Previous experience working with the public
Environment:
- Air condition while in store, subject to outside conditions of heat, rain, and wind while retrieving wagons/helping customers to their car, and chill temperatures if products need to be retrieved from chill
- Very fast paced
