Court Clerk - Front Office

JOB SUMMARY
This position is responsible for performing administrative and other related duties for the court. The incumbent eagerly accepts delegated tasks and performs them at a highly efficient and professional level.
ESSENTIAL JOB FUNCTIONS

• Greets patrons entering the court building to assist with their needs;
• Answers the phone and returns calls;
• Handles all payments related to court;
• Processes online payments;
• Enters all citations, sends Victim Impact Statements as needed, and ensures all are entered in a timely manner prior to the court date;
• Enters warrants and bond paperwork;
• Makes notes on cases after contact with any attorney, defendant, victim or interested party;
• Files tickets, warrants, and other records in the storage/filing room;
• Prints and sends court notices as required;
• Maintains files for the Front Office;
• Communicates with officers, attorneys, co-workers, and other agencies through email and fax (sending and receiving);
• Recalls bench warrants when required;
• Faxes release and commitment orders to the jail as needed;
• Prepares jury summon mailings for city residents; and
• Performs other duties as assigned.

MINIMUM REQUIREMENTS

• Associate degree in a related field, preferred.
• One year experience working in a court setting, preferred.
• One year experience handling cash payments is required; previous cashier or teller experience preferred.
• Three years' experience working in an office setting serving the public is required.
• Any combination of education and experience totaling three years may be considered.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of departmental policies and procedures.
• Basic accounting and mathematic skills.
• Ability to provide quality customer service, to include handling difficult customers.
• Ability to communicate effectively both orally and in writing.
• Ability to use computers and various software programs, to include Word and Excel.
• Ability to work under pressure, in a fast-paced environment.
• Ability to multi-task.
• Adhere to court code of ethics.
• Ability to become a Notary.

PHYSICAL DEMANDS
The work requires continuously sitting and talking as well as using vision to read written and electronic materials. Frequently requires use of hearing to participate in discussions and telephone conversations. Occasionally exerting up to 20 pounds of force to move objects and the following physical and fine dexterity abilities: handling, grasping, hearing, mental acuity, repetitive motion, speaking, standing, talking, visual acuity.
WORK ENVIRONMENT
The primary work location is typically performed in an office environment relatively free from unpleasant environmental conditions or hazards.
MENTAL DEMANDS
Frequently requires working closely with others as part of a team, performing multiple tasks simultaneously, and frequent change of tasks. Occasionally requires time pressures, tedious or exacting work, and irregular schedule/overtime.
REASONABLE ACCOMMODATION
The City of Goose Creek is an Equal Opportunity Employer. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Prospective and current employees should contact Human Resources to request an ADA accommodation.
DISCLAIMER
Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were written out in this job description.
The City reserves the right to revise this position description at any time.