JD Palatine (JDP) is a premier background screening company and currently recruiting for a Court Adjudication Specialist. This position can be hybrid in Wexford, PA or 100% work from home and will be responsible for processing courts related to employment/volunteer background screening applications. Accountable for working within client and credit reporting agency guidelines in order to provide minimal turnaround and high-quality results on requests. Each request must be handled professionally and in a timely manner, adhering to company policies and procedures. The position is fast paced, requires tremendous attention to detail and the ability to work within a team environment is required.
ROLES AND RESPONSIBILITIES:
ROLES AND RESPONSIBILITIES:
- Process searches in response to client pre-employment background screening requests
- Functions positively on a team
- Great attention to detail
- Effective time management skills
- Ability to produce work of the highest quality level.
- Analytical/Problem Solving - Identifies and resolves problems. Searches and retrieves missing or confirming information from various sources including an applicant?s history and other completed criminal searches.
- Quantity of Work- Ensures the completion of individual search.
- Sense of urgency to meet client and organizational expectations
- Ability to thrive in a dynamic team environment, as well as act independently
- Strong computer skills, including internet and Excel. Must be able to work off an Excel Spreadsheet
- Ability to communicate with manager when needing additional information
- Ability to adhere to processes, procedures and guidelines during the execution of tasks and assignments.
- Ensure all services required by clients are completed properly and in accordance with company procedures and client scope of work
- Adjudicate records based on scoring matrix set by clients in a timely manner with extremely high level of accuracy
- Provide timely follow-up and follow-through on all applicable client questions and/or concerns stemming from an adjudication result
- Releases information and documents in accordance with the Public Information Act, the Fair Credit Reporting Act, Sarbanes-Oxley Act and other applicable laws and procedures
- Ensure adherence to guidelines, regulations and processes where applicable while exercising judgment and reasoning abilities to solve problems.
- Utilize critical thinking skills to assess and analyze information and exercise good judgment.
- Strict Confidentiality Standards