Our front of house Team Members welcome and care for guests in our cafes. Counter Team Members will have a working knowledge of all Tatte products, delivering delicious savory dishes and pastries, operating the point-of-sale register, and keeping a clean and organized workspace, while our baristas show off their artistic coffee skills by handcrafting delicious and creative coffee beverages. We expect our front of house Team Members to:
- Engaging, warm, and welcoming communication skills and presence
- Have a passion for and deep knowledge of our coffee menu, our bakery and savory offerings, and genuine hospitality
- Have a desire to help where needed and work as part of a team
- Live from Tatte’s core values and help Tatte deliver on its mission
- Have flexibility to work a variety of shifts, including weekends, holidays, & afternoons/evenings
- (Ideally, barista Team Members also have at least 1 year of experience as a barista using manual espresso equipment in a fast-paced restaurant/cafe)
Our Benefits and Perks
- Competitive pay (Counter Team Members start at $11.25/hr plus tips, baristas start at $12.50/hr plus tips-typically Team Members make $22-$24/hr+ including tips)
- 401(k) (with a vesting match)
- Health, dental and vision insurance for full-time Team Members
- Vacation time (after 1 year of full-time service)
- Free employee assistance program services
- Flexible schedule with no late nights
- Internal English and Spanish classes
- Free drinks and generously discounted meals
- Exciting potential for growth
Summary of Counter Team Members’ Primary Responsibilities
- Provides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience
- Determine guests' needs by asking questions and sharing product knowledge
- Has comprehensive knowledge of all Tatte products
- Takes guests’ orders using our point-of-sale system/register
- Executes all Tatte product and packaging standards
- Delivers coffee beverages and food to guests
- Maintains clean and well-stocked café stations
- Actively maintains and supports café cleanliness and visual/brand standards
- Complies with and follows all safety and sanitation standards at all times while adhering to our policies and procedures
- Other duties as assigned
Summary of Baristas’ Primary Responsibilities
- Provides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience
- Has comprehensive knowledge of all Tatte products
- Prepares and serves or delivers beverages according to Tatte recipes and specifications
- Answers guests' questions about our offerings
- Follows all recipe and presentation standards for our beverages
- Operates all Barista station equipment according to standards
- Keeps the bar (including bar equipment) clean and sanitary in accordance with applicable standards and well-stocked with inventory
- Delivers beautiful and artistic espresso beverages
- Other duties as assigned
Essential Functions/Working Conditions for FOH Positions
- Strong communication skills
- Ability to work in a fast-paced environment
- Able to grasp and reach overhead
- Must be able to lift, move, and carry 50+lbs
- Must be able to work 8+ hours a day on feet
Join us on our journey to create something special!
Location: 495 Trapelo Road, Belmont, MA 02478
Job Types: Full-time, Part-time
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Restaurant type:
- Bakery
- Café
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Application Question(s):
- What attracts you to want to work at Tatte Bakery & Cafe?
- Are you 16 years of age or older?
- Would you like to be considered for a Counter Team member position, barista position, or both?
- Our cafe is open from 6:00am to 9:00pm. Are there any restrictions on your availability that we should be aware of?
Work Location: In person