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Form of workCompany Overview
National Partners in Healthcare (NPH) is a progressive healthcare company specializing in anesthesiology. We partner with physicians and health systems to deliver high quality care, aligning synergies and best practices to achieve superior outcomes. As a leader in the industry, we believe in developing a foundation of trust, transparency, and excellence in everything we do. The success of our company has created excellent career advancement opportunities.
POSITION SUMMARY:
This position processes both the incoming and outgoing mail for the Revenue Cycle Management team. It is responsible for sorting mail, keeping records of send and received mail and preparing envelopes and packaging.
Essential Duties and Responsibilities:
- Receive daily email of PDF lockbox scans; print, sort by refund request, zero payments, credit card payments and virtual credit cared payments and scan end email to the appropriate representative. Upload PDF to eBridge
- Courier, pick up mail from the post office located at 1206 Apollo Road once a week
- Process outgoing mail; separate mail by date, provider group (NPH Division) and by payor (BCBS, commercial and government-Medicare) then upload to eBridge to save claims electronically
- Sort claims by primary, secondary and workers compensation.
- Mail out the primary claims
- Mail out the worker compensation claims but add medical records before mailing
- Mail out secondary claims with EOBs marking out all personal information except the patient's name
- Sort any mail that has been returned by provider and give to appropriate representative
- Mail checks to providers
- Correct and forward misdirected mail
- Scan and distribute mail to individuals or departments
- Track mailroom supplies (e.g. Stamps, envelopes and address lables)
- Maintains strictest confidentiality
- Adhere to all company policies and procedures.
- Adherence to and compliance with information systems security is everyone's responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.
Non-Essential Duties and Responsibilities:
- Perform other duties as assigned.
Minimum Qualifications:
- Valid state driver's license.
Education/Licensing/Certification:
- High School graduate or equivalent.
Experience:
- Proven experience as a Mail Clerk or Office Clerk
- Experience in a healthcare company or revenue cycle management process a plus
Knowledge and Skills:
- Good computer skills
- Must display teamwork attitude and good interpersonal skills
- Must be proficient at learning and utilizing various computer software
- Must become capable in using PHI and PPM Connect practice management systems
- Strong attention to detail
- Ability to work effectively with staff, physicians and external customers with limited supervision
- Willingness and ability to follow direction and/or company policy as directed
- Ability to maintain confidentiality
- Ability to read, write, and speak English
Advantages of Working at NPH
- Competitive Pay and Benefits Package
- Annual Bonus
- Generous Paid Time Off
- 401K Contribution/Safe Harbor
- Flexible Work Environment
- Career Advancement Opportunities with a Growing Company
- On-site Fitness Center and Cafe
- Underground Parking with Badge Access
- Visibility and Collaboration with Top Executives
Please note that quoted salary ranges are not guarantees of what final salary offers may be. Base pay is based on market location and will vary depending on job-related knowledge, skills, and experience. Base pay is only one part of the Total Rewards that NPH provides to compensate and recognize our staff for their work. Full time positions are eligible for a discretionary bonus and a comprehensive benefits package.
