Correspondence/Intake Coordinator - AZ

POSITION SUMMARY:

This position performs clinic services functions and essential CBO functions that fall outside of the billing or collections departments.

Essential Duties and Responsibilities:

• Coordinate and process daily Anesthesia charge tickets.
• Create charge ticket batches daily.
• Process and log late tickets received from providers.
• Coordinate and process charge tickets for scanning.
• Coordinate and process scanned batches of charge tickets into practice management software.
• Coordinate and process charge tickets for storage.
• Assist with pulling charge tickets, claim forms and copying for audits.
• Courier / pickup of tickets from local client locations and post office boxes.
• Assist with daily mail processing/sorting/delivery.
• Maintains strictest confidentiality
• Adhere to all company policies and procedures.
• Adherence to and compliance with information systems security is everyones responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.

Non-Essential Duties and Responsibilities:

• Perform other duties as assigned.

Minimum Qualifications:

• Valid state drivers license.

Knowledge and Skills:

• Customer Service Oriented
• Must display teamwork attitude and good interpersonal skills
• Must be proficient at learning and utilizing various computer software
• Must become proficient in using PHI and PPM Connect practice management systems
• Strong analytical skills
• Skill in gathering and reporting information
• At least an intermediate level in MS Word and MS Excel
• Excellent verbal and written communication skills
• Ability to work effectively with staff, physicians and external customers with limited supervision
• Must have a pleasant disposition and high tolerance level
• Willingness and ability to follow direction and/or company policy as directed
• Must have multi-tasking capabilities
• Ability to maintain confidentiality
• Ability to read, write, and speak English

Education/Licensing/Certification:

• High-school graduate or equivalent.
• Associate or bachelors degree in business administration or related field of study is preferred.