Correctional Industries Sales Representative (20018150)

Who We Are...
Guided by a single mission "To reduce recidivism among those we touch," the Ohio Department of Rehabilitation and Correction believes that everyone is capable of positive change. Our staff embrace these core values and serves as role models for pro-social behavior conveying an attitude of dignity and respect in the treatment of others.
What We Do...
The Ohio Department of Rehabilitation and Correction has been tasked with front line crime reduction through rehabilitative treatment and programming efforts provided in a safe, secure, and humane correctional environment and effective community supervision. Our goal is to protect the public through helping individuals turn away from crime and become productive, contributing members of our communities, ensuring a safer Ohio for all Ohioans now and in the future.
To learn more about our agency, please visit our website at www.drc.ohio.gov
Are You Ready?
We are thrilled to see that you are interested in beginning your career with the Ohio Department of Rehabilitation and Correction! Without a doubt, this will be the most rewarding and meaningful work you'll ever find with a work family that is second to none!
The Job Opportunity and Duties...

• Requires considerable knowledge of customer sales & service & Ohio Penal Industries goods
• Works under the direction of the Correctional Industry Manager &/or the direction of the Ohio Correctional Industries (OPI) Sales Manager
• Performs the office & field work necessary to promote sales of OPI workshops & provide consultation to public agencies & other customers for all products manufactured & services offered by OPI (e.g., telephone calls to present & prospective clients, appointments, showroom tours, sales promotions at conferences, conventions, telemarketing)
• Acts as Sales Representative for all products & services of correctional enterprises
• Calls on purchasing agents, city & county administrators & other public officials to provide or present detailed drawings & specifications & to discuss merits of Correctional Industries' products, types of available products, cost projections & price quotes & prepare sales orders
• Assists customers with purchasing open-office modular systems such as office layout, color coordination, & product design using computer aided design software
• Coordinates product delivery
• Prepare and process sale orders & telephone orders to include data entry into computer or typing of shop orders using material resource planning software
• Provides customer service to resolve complaints & recommend appropriate action
• Advises penal industries management of competitive prices, market trend, sales potentials, customers' reactions to penal industries & commercial products & possible new products for addition to the line
• May appear before city councils, schools, or other public agencies or bodies in conjunction with presentations to or negotiation with public agencies & other customers
• Keeps informed of new developments in product & material categories utilized & manufactured by the industries
• Participates in exhibits, conferences, conventions, & periodic sales staff meeting
• Prepares sales & promotion reports & correspondence
• Attends meetings, trainings & conferences
• May give presentations & conduct training
• Responds both verbally & in writing to questions & concerns
• Works on special projects &/or committees as assigned

What's in it for you:
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:
Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.

Dental, Vision and Basic Life Insurance

• Dental, vision, and basic life insurance premiums are free after completed eligibility period . Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave
• 11 paid holidays per year
• Childbirth/Adoption leave

Employee Development Funds

• The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Qualifications
12 mos. trg. or 12 mos. exp. in direct customer sales & service or sales promotion & marketing to include exp. in computer aided drawing software (e.g. AutoCAD, ArchiCAD, Matlab) & material resource planning software (e.g. E2 Shop System, Fishbowl Manufacturing, SAP); valid driver's license.
-Or equivalent of Minimum Class Qualifications for Employment noted above.
Job Skills: Customer Service
Technical Skills: Customer Service, Management, Purchasing, Stores, Inventory, Sales Basic Documentation
Professional Skills: Active Learning, Attention to Detail, Creativity, Developing Others, Leading Others