Copy & Print Center Specialist

Complete Management Solutions (CMS) is a provider of Workplace solutions. These services include, but are not limited to document services, mail services & reception services. At CMS we aim to deliver exceptional client experiences keeping our clients workplace working!

We are currently looking for a Copy and Print Specialist to be responsible for print services Department .Our ideal candidate should be customer focused, hard-working, able to multi task and reliable.

• Key Responsibilities
• Operating functional equipment; including printing, scanning, inserting, sortation, x-ray and other equipment, as applicable.
• Receive and process incoming and outgoing work.
• Print and finish and distribute all submitted print requests and documents.
• Undertake Check management in line with processing procedures (where applicable).
• Arrange courier collection including required manifest(s) and documentation.
• Identify non-compliant activities, resolve discrepancies and escalate as appropriate
• Handling of specialized items and more complex inquiries, including possible extensive research
• Resolving discrepancies and performing escalations
• Inventory Management and fulfillment for production centers
• Other duties as assigned.
• May be required to alternate between multiple locations within job location state/country to provide coverage as needed as well as variation of work hours to conform to needed coverage.

Necessary Skills & Experience

• Good customer service skills, attentiveness, able to interact positively and pleasantly.
• Ability to follow directions, show initiative, work and perform duties under minimal supervision, and follow through on tasks.
• Self-motivated with proven ability to learn and to seek and participate in cross training opportunities and willingness to utilize downtime to learn new skills.
• Able to work productively in a fast-paced team environment.
• Detail and deadline oriented with strong emphasis on safeguarding all personal and confidential information.
• Basic understanding of risk and control for the activities responsible.
• Self Motivated and ability to learn
• Able to resolve problems and with the ability to recommend process improvements..
• Intermediate understanding and use of Microsoft Office products; (Excel, Word, Power Point, and Outlook; including email & calendar).
• Must be comfortable with and have a solid understanding of basic business technology.
• Good oral and written communication skills.
• An intermediate understanding of the English language, in verbal format and written format, is required
• Ability to recommend process improvements
• Able to lift and push items of significant weight (up to 50 pounds).
• Able to stand and walk for long periods of time.
• Prior experience in a production environment preferred
• Knowledge of Xerox and Copy Machine Equipment Strongly Preferred

Job Type: Full-time

Pay: $22.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Application Question(s):

• How do your previous print positions relate to this position?

Experience:

• Mailroom: 1 year (Preferred)
• Document management systems: 4 years (Required)
• Print Production: 3 years (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person