Job Description
Description
"You don’t build a business. You build people, and people build the business.”
At Flex Technology Group, and our family of companies, we put people first. Join us and you’ll find that the focus is all about you. You’re recognized and treated as an individual. Your development is unique to you – tailored to your own wishes and needs – and will continue throughout your career with us. The only constant is that you will be challenged and stretched, but within a supportive environment, working with some of the brightest minds in the business.
FTG of Texas, a Flex Technology Group company, is hiring an experienced Field Service Technician in Dallas, TX. Your primary focus will be to troubleshoot and repair printer and copier equipment while also delivering exceptional customer service. We will provide the support and training you need to personally and professionally succeed in this role.
ON A TYPICAL DAY YOU WILL
- Trouble shoot and resolve equipment problems
- Complete necessary repairs and preventative maintenance on printer and copier hardware
- Develop a great working relationship with the customers in your territory
- Travel locally within your territory
- Ensure a high level of customer satisfaction
- Deliver exceptional customer service to all
Who we are looking for:
- 5+ years prior experience in maintaining and repairing office equipment is required (Canon, Ricoh, Lexmark, HP, Sharp, and Xerox experience is preferred)
- Ability to troubleshoot and think independently
- Mechanical and electrical aptitude and demonstrated skills
- Computer and analytical skills with knowledge of basic networking required
- High School Diploma required; advanced education preferred
- Ability to lift and carry 50 pounds. Pull, lift, reach, and transport equipment parts and boxes
- Must be at least 21 years of age
- Must have a valid driver’s license issued in your state of residence, a clean driving record, and a reliable vehicle
Flex Technology Group is committed to providing equal employment opportunities for all applicants and associates. The Company does not unlawfully discriminate on the basis of race, color, creed, pregnancy, religion, sex, national origin, age, disability, veteran, marital, or any other protected status. The Company also makes reasonable accommodations for disabled employees. Finally, the Company prohibits the harassment of any individual based on their protected status. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.