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SalaryOverview:
Specific Job Functions: Responsibilities/Qualifications:
The primary responsibility of the Wedding Chapel Coordinator is to execute all aspects of the Chapel operations for the Hotel Division by providing a professional service of wedding planning and coordinating. All duties are to be performed in accordance with departmental and property policies, practices and procedures.
Specific Job Functions:
Perform administrative and clerical duties including answering phones and filing as necessary.- Build effective relationships with clients by offering first class amenities while maintaining excellent customer service.
- Prepare and accurately maintain wedding contracts.
- Sell and reach pre-assigned booking and revenue goals.
- Provide suggestions and guidance to couples regarding all aspects of their wedding.
- Maintain advance deposits and booking reservations.
- Manage and answer phone lines.
- Maintain accurate guest correspondence to ensure the utmost in customer service and professionalism.
- Book and schedule wedding events.
- Research and assist with new revenue generating ideas for the chapel.
- Maintain a broad base of office skills with personal flexibility to adapt to the ever changing demographics of the wedding industry.
- Perform all duties as deemed necessary for the success of the department.
- At least 1 year of coordinator sales or event planning experience preferred
- Must communicate effectively in English both in oral and written form
- Maintain a professional appearance and demeanor
- Knowledge of the latest trends in wedding products and services necessary
- General knowledge of accounting and cash handling
- Working knowledge of iVvy preferred, Microsoft Office including Word and Excel necessary
- Able to maintain physical stamina and proper mental attitude while working under pressure in a fast-paced environment and effectively maintain a high level of customer service a must
- Flexibility to work any shift as needed
- Ability to prioritize, meet deadlines and conceptualize
- Strong leadership and problem-solving skills
- Ability to work as part of a team as well as an individual is necessary
- Be an experienced, organized, detail-oriented, imaginative, creative, people-person, possessing mature judgment, patience and the expertise to orchestrate wedding events
