Coordinator, Patient Care Program

OUR PURPOSE

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927.  We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need.  Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.  

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply.

PURPOSE OF POSITION:

Coordinates the delivery of care services for individuals referred to the Hospital to Housing Program, including collaborating post discharge plans with hospitals, specialists, home health care and long-term care facilities, etc. 

• Applies appropriate techniques and standards in program development and service delivery consistent with our mission, values and Catholic teachings.
• In collaboration with personnel (Patient Care Coordinator, Cae Managers and Administration), identify reported barriers to accessing benefits and housing and coordinates services to create a comprehensive and coordinated plan for addressing those barriers.
• Evaluates patients’ condition for eligibility into the H-to-H program. Evaluation includes but not limited to: Activities for Daily Living (ADL’s), health needs, and discharge plan requirements.
• Work cooperatively with other personnel (shelter, case managers and care providers) to help ensure patients receive comprehensive and coordinated care.
• Be knowledgeable of community resources appropriate to the needs of the patient.
• Assists program participant in completing benefit applications, attending follow up appointments and acquiring needed documentation as requested by the service provided agency.
• Effectively communicates to program participant; benefit programs services, requirements/agency procedures for obtaining and maintaining benefits.
• Maintain a high level of professional communications, customer service and follow through with residents, peers, referring agencies and supervisors.
• Monitoring H-to-H residents and communicating patient status including but not limited to vitals, observation of health/behaviors and logging of data in a clear and concise manner.
• Educate residents on how to communicate and advocate with family and/or community services agencies to ensure service needs are being met.
• In coordination with the housing navigator, identify and obtain essential documentation (ID’s, Birth Certificates and Social Security Cards) and resources to acquire permanent housing and benefits.
• Ensure ancillary services/equipment have been provided/rendered/delivered.
• Works with the housing navigation team to set realistic goals regarding permanent housing options.
• Coordinates transportation to follow up care as directed in the post discharge plan.
• Provides patients with guidance and education related to access of care and support for post program success.
• Participate in case management meetings/community meetings as needed.
• Implements program objectives and performance standards as directed by management.
• Implementation of budget as set by the manager and provide input into the process.
• Maintains accurate and timely program statistical data to meet reporting requirements. Enters data and generates reports.

• Preferred but not required; successful completion of an Associate’s Degree.
• Substitute education with equivalent combination of demonstrated on the job experience.
• CPR/AED/First Aid Certification and/or ability to obtain within 60 days of employment.

COMPENSATION & BENEFITS:

Salary: $20.00/hr, Full Time

Training: We provide a robust training curriculum that will support our employees throughout their career.  Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.

Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:

• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure) promoting work life balance. 
• 15 Paid Holidays annually (shelters are 24/7, so there may be a need to work some holidays, which would include holiday pay). 
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (90% of employee's and 75% of dependent’s premiums is paid by Agency), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans and many more benefits.

**Part-time employees (20-29 hours per week) also receive paid annual leave, company paid holidays, and 403b retirement plan with agency contribution and match.

ARE YOU READY TO JOIN OUR TEAM? 

If you are ready to make answer the call and make a difference, please submit your application online at ccdenver.org/careers.  We look forward to meeting you!

We conduct background checks as part of our hiring process.

Drug-Free Workplace.

Catholic Charities serves all with respect, dignity, and without discrimination in compliance with all local, state, or federal law. Consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of employment or volunteer relationships without regard to any status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature (such as Chaplain requiring a clerical background). Unlawful discrimination and/or harassment is inconsistent with
our philosophy of doing business and will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

EEO/AA