Coordinator Of Volunteer And Community Outreach Programs

Overview

Works with the Director of Conservation Education and Engagement to create engaging experiences that inspire conservation action.  This includes developing and implementing school programs and other community-based programming, managing adult and teen volunteer activities, as well as supporting the CEED team in all programs and activities, on- and off-site. 

Responsibilities

• Develops and implements school-based programming, both on- and off-site.
• Collaborates with community organizations to develop mutually beneficial partnerships.
• Manages and coordinates the OWLs (teen volunteers) program, the Kids' Discovery Field Station activities, and provides support to all other CEED programs and activities.
• Manages the Adult Volunteer program with support from the Director of Conservation Education and Engagement.
• Develops and teaches programs, tours, workshops, presentations, and other programmatic activities for a variety of audiences on and off-site.
• Collaborates with the CEED team to align programs and activities to spiraling curriculum and ensures programs are developmentally appropriate.
• Ensures programs and activities meet conservation behavioral outcomes.
• In conjunction with the Director of CEED, evaluates programs, makes recommendations, and implements changes accordingly.
• Recruits, hires, trains, and supervises volunteers and seasonal staff.
• Works with the marketing and communications teams to advertise The Wilds' education programs and develop promotional materials as necessary.
• Oversees communication with program registrants.
• Assures safety of self, staff, animals, and guests through regular participation in safety training and activities; compliance with standard operating procedures; and, proper operation and maintenance of equipment.
• Works with the Facilities team to ensure development and maintenance of education trails and other land management projects, as well as coordinates maintenance of facilities, vehicles, equipment, etc.
• Acts as a representative of The Wilds including appropriate dress, language, and attitude in all activities providing a positive example to all staff.
• Maintains confidential records related to program participation and billing.
• Constantly strives to further the mission of the organization and avidly supports the Columbus Zoo Family of Parks.
• Establishes diversity, equity, access, and inclusion as a priority in all programs and activities.
• Implements sustainable practices in daily tasks whenever possible.
• Performs all other duties as assigned.

Qualifications

• Bachelor's degree in education, conservation, biology, or a related field required.
• Minimum three years of experience in education programs preferred.
• Minimum three years of experience in volunteer administration preferred.
• Knowledge of education program development required.
• Proficiency in the use of Microsoft Office programs preferred.
• Ability to maintain a positive attitude in sometimes stressful situations required.
• Knowledge of natural ecosystems, native wildlife, and conservation issues preferred.
• Lifeguard certification preferred.
• Current First Aid and CPR certification required.
• High level of motivation and enthusiasm.
• Demonstrated leadership and supervisory experience preferred.
• Excellent organizational skills and attention to detail preferred.
• Comfortable in moving water, able to hike long distances, and willing to supervise and participate in outdoor recreational activities required.
• Proof of negative TB screening prior to placement and annually thereafter required.
• Ability to work a flexible schedule including evenings, weekends, and holidays required.
• Ability to communicate well both verbally and in writing required.
• Ability to plan and organize work in an efficient and cost-effective manner and without direct supervision required.
• Ability to provide excellent guest service by positively interacting with guests and upholding the Make it G.R.E.A.T. standards required.
• Ability to develop and maintain cooperative working relationships with all Wilds/Zoo team members and contacts regarding company business required.
• Ability to adhere to standard operating procedures including but not limited to safety protocols required.
• Possession of a valid Ohio motor vehicle operator's license and a good driving record required.
• Ability to successfully complete a pre-employment employment drug screening required.
• Ability to successfully complete a criminal history background check annually required.

Employment Type: FULL_TIME