Coordinator Of Training And Onboarding (Cvss)

Title: Coordinator of Training and Onboarding (Center for Victim Safety and Support)

Salary: $57,500 annual    

Status: Full-time,Exempt, 40 hours weekly                 

Supervisor: AssociateDirector of CVSS

Function:

Under the direction of the Associate Director, the Coordinator manages and supervises assigned program activities in accordance with agency policies and procedures; supervises interns and volunteers and develops program initiatives to increase the capacity of the agency to fulfill its mission.

Our Agency Values

Integrity - Being honest and trustworthy

Compassion – Extending empathy and understanding to others

Hope - Believing in the strength of the human spirit and heart, to emerge and thrive in the face of challenge

Diversity – Promoting a vison of community comprised of wide-ranging assets

Respect - Treating all individuals with dignity and without judgement

Community - Recognizing and reinforcing the importance of our world as being comprised of people of differing strengths and perspectives

Justice – Promoting social and economic equity and fairness

Quality – Striving for excellence in every aspect of our work

Job Requirements:

• Bachelor’s degree in human services or related field.
• Minimum three (3) years’ experience in a victim services program
• Supervisory experience a plus.
• Previous experience in administration and program development with strong organizational, interpersonal, and computer skills a plus.

Job Responsibilities: 

• Provide overall coordination and oversight of intern and volunteer program within CVSS.       
  • Provide training, onboarding, supervision, and guidance to interns and volunteers working with victims of domestic violence, sexual assault, and other crimes so that clients and the community receive timely, appropriate services.  
  • Act as liaison to local colleges to recruit and supervise interns.  
• Coordinate and deliver new staff/intern/volunteer Training and Onboarding and quality assurance for new and current CVSS staff members, interns, and volunteers alongside CVSS Leadership Team.       
• Facilitate staff, intern, and volunteer ongoing professional development through Training and supervision, working with other supervisors to ensure all staff are appropriately trained to meet agency requirements, all regulations and funding requirements.
• Assist with recruiting, interviewing, recommending, or hiring, and maintaining adequate staff.   
• Participation in supervisor on backup on call rotation.
• Act as a member of CVSS Leadership and attend weekly and monthly leadership meetings.     
• Generate and maintains required records, reports and statistical data for the program and ensure that all supervisees comply with agency policy and procedures and meet deadlines in a timely manner. 
• Review and ensure all intern/volunteer documentation including daily and monthly activity reports, timecards, and client data is accurate and complies with funding sources’ standards.      
• Facilitate staff, intern, and volunteer professional development through Training and supervision, working with other supervisors to ensure all staff are appropriately trained to meet agency requirements, all regulations and funding requirements.
• In conjunction with the Associate Director, facilitates program development and new initiatives including grant writing related to assigned programs and agency initiatives.    

• Participate in and initiate program outreach to the community and expand service reach by researching community organizations and providing community outreach through presentations.
• Assist with fundraisers and special events (some of these may be outside agency hours of operation).
• Maintain quality assurance procedures, including creation of policy and procedure manuals, monitoring and evaluating the quality of services and programs. Completion of staff performance appraisals to ensure that assigned programs meet agency and regulatory bodies’ standards.      
• Other duties as assigned based upon the need of program or agency.

Competencies:

• Knowledge of the principles and practices of supervision.      
• Excellent administrative skills.       
• Possess ‘out of the box’ thinking and resourcefulness.   
• Ability to work effectively when under extreme pressure.   
• Possess compassion and empathy.

Other Requirements:

• Complete and maintain training certification as NYS DOH Rape Crisis Counselor.
• Complete mandated reporter training; Report any behavior or implication of behavior of child abuse to the appropriate authorities.
• Must be able to get to and from various work locations throughout work shift and outside of office hours. This includes Family Services, local courts, hospitals, police departments, social services, etc.
• Strong computer skills, including a working knowledge of an e-mail package and MS software programs:  Word and Excel.
• Established cell phone, willing to use for work (will be reimbursed), with effective coverage for the Dutchess County area.
• Ability to work additional hours and be reachable outside of regular office hours as needed.

#INDCP

Work Environment –Family Services Inc. Center for Victim Safety and Support is a 24-hour crisis center and has open office hours Monday through Friday, 9a-5p.  The Coordinator of Training and Outreach will spend most of their time interacting with staff, working on a team and independently, overseeing staff activities and documentation, initiating community outreach, completing administrative responsibilities, and participating in meetings and supervisions.

We are an equal opportunity employer and our goal is to be a diverse workforce representative of the community we serve. Family Services, Inc. follows federal, state, and local laws prohibiting discrimination in hiring and employment. We do not discriminate against employees or applicants in violation of those laws.

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