Coordinator - Global Events

See yourself at Twilio

Join the team as Twilio’s next Coordinator, Global Events.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

As an Event Coordinator at Twilio, you will support our diverse event portfolio, including both first-party and third-party events. This entry-level position is ideal for someone early in their career, looking to gain experience in event management and marketing. You will assist with the measurement and reporting of event outcomes and support the execution of event-related campaigns.

Responsibilities

In this role, you’ll be responsible for:

• Event Measurement and Reporting: Assist in collecting data and preparing reports on event performance metrics, helping to analyze the effectiveness of each event. Salesforce knowledge and experience preferred.

• Campaign Support: Work closely with the marketing team to coordinate and execute event-related marketing campaigns, ensuring alignment with Twilio’s overall marketing strategy. Build email and digital marketing for event promotion and post-event nurture campaigns, including writing emails and ad copy, creating assets, and building target audiences.

• Event Logistics Support: Provide logistical support for various events, including registration management, setup, and coordination of event materials.

• Stakeholder Communication: Communicate effectively with internal teams and external partners to ensure smooth operation and successful execution of events.

• Sales Enablement: Build tools and communications that enable sales team to invite customers to and promote events. Align with sales enablement team members on company-wide messaging to sales through presentations and communications.

• Administrative Tasks: Handle administrative tasks related to event management, including scheduling meetings, preparing presentations, and maintaining records.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Bachelor’s degree in marketing, communications, business administration, or related field.

• Strong interest in event management and marketing with a desire to learn and grow in this field.

• Excellent organizational skills and the ability to manage multiple tasks simultaneously.

• Strong analytical skills and attention to detail.

• Excellent communication skills, both written and verbal.

• Proficient in Microsoft Office and familiar with event management software.

Desired:

• Digital marketing campaign experience

• Email marketing experience

• Software experience in: Canva, Salesforce, Tableau

• Provide 1-2 writing samples that demonstrate an ability to distill complex information

Location

This role will be remotebut is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Other Notes: additional total compensation information to add for Tech, Non-tech and Sales OTE roles. 

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $69,600 - $87,000.

• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $73,760 - $92,200.

• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.