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Form of workJob Summary
The Coordinator Access Center is responsible for supporting the various initiatives being lead by the Advanced Access Center. This person may be responsible for one or more of the support tasks including, but not limited to, reporting, project work, staff training and/or various Epic related functions, such as template management or providing onsite support at offices and/or hospital departments.
This role is also expected to participate in serving our patients through handling of inbound / outbound calls in a manner that meets or exceeds expectations for patient access, courtesy, understanding of issues and accuracy of response, as staffing needs require it. The Coordinator Access Center also assists in other activities as needed.
Previous experience with Workforce preferred
Prefer Call Center Experience
Full Time Position Monday - Thursday available shift hours between 8am-6pm and Friday Hours between 8:30-5pm . Saturday Rotation hours 8am-12pm .
NO HOLIDAYS ARE REQUIRED
#READ
Qualifications
Education Requirements
Experience
Required Skills
The Coordinator Access Center is responsible for supporting the various initiatives being lead by the Advanced Access Center. This person may be responsible for one or more of the support tasks including, but not limited to, reporting, project work, staff training and/or various Epic related functions, such as template management or providing onsite support at offices and/or hospital departments.
This role is also expected to participate in serving our patients through handling of inbound / outbound calls in a manner that meets or exceeds expectations for patient access, courtesy, understanding of issues and accuracy of response, as staffing needs require it. The Coordinator Access Center also assists in other activities as needed.
Previous experience with Workforce preferred
Prefer Call Center Experience
Full Time Position Monday - Thursday available shift hours between 8am-6pm and Friday Hours between 8:30-5pm . Saturday Rotation hours 8am-12pm .
NO HOLIDAYS ARE REQUIRED
#READ
Qualifications
Education Requirements
- Not Applicable - No Education Requirements
Experience
- Relevant Experience
Required Skills
- Analytical Skills
- Collaborative Skills
- Computer Skills to include use and navigation
- Customer Service Skills
- Detail Oriented
- Excellent Communications Skills
- General Clerical Skills
- Keyboarding
- Microsoft Office Applications
- Multitasking
- Organizational Skills
- Problem Solving Skills
