Job Description
Duties
Qualifications
Physical Requirements - This position requires the employee to be seated the majority of the work time. There is no travel associated with this position.
Note: The statements herein are intended to describe the general nature and level of work for the designated position. The statements are not a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment, do not eliminate your "at-will" status in any way, and are subject to change at the discretion of National Benefit Services, LLC
- Full-time, fully remote position in retirement plan administration. Wonderful remote working environment with opportunities for growth. This position is full-time, hourly, and nonexempt.
Duties
- Become proficient in retirement plan contribution remittance processing to accurately allocate employee withholdings.
- Manage multiple tasks, projects, and deadlines at the same time
- Maintain appropriate documentation of all client interactions
- Work closely with team and with members of the Retirement Department
- Attend team, department, and company trainings
- Willing to learn, understand and implement IRS code and DOL regulations applicable to retirement plans
- Learn current processes, then as appropriate, provide feedback for increased efficiencies
- Actively contribute to a positive team environment
- Must meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas
- Ability to follow directions quickly and accurately
- Complete all tasks and special projects assigned by Team Lead, Supervisor or Director in a timely manner.
Qualifications
- General computer abilities with various types of software applications
- Proficient with Microsoft Suite, particularly Excel, Teams, and Outlook
- Highly motivated, hard-working and positive attitude
- Ability to quickly learn new systems, software, and record keeper websites.
- Strong typing and 10-key skills
- Highly attentive to detail and accuracy
- Must be professional in both verbal and written communication
Physical Requirements - This position requires the employee to be seated the majority of the work time. There is no travel associated with this position.
Note: The statements herein are intended to describe the general nature and level of work for the designated position. The statements are not a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment, do not eliminate your "at-will" status in any way, and are subject to change at the discretion of National Benefit Services, LLC