Contract Administrator

Novatech is a Managed Office Provider, offering a comprehensive portfolio of IT, Print, Cloud and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the US. This growth has created additional opportunities for talented tech-minded individuals to join our team. Bring your career to Novatech and join our incredible team of Managed Office Experts.

Imagine working for a company that celebrates innovation, teamwork, and growth. Novatech has been honored as an industry leader and a “Best and Brightest Company to work for." Bring your talents to Novatech and immerse yourself in a company that provides great benefits, professional development, and a passionate team of co-workers!

Novatech has an exciting opportunity for you as a Contract Administrator in our Nashville office!

Your Job:

• Work closely with sales and logistics team to process new customer set up, equipment orders and invoices
• Interface with leasing companies to enable funding of deals
• Verifies and updates funding certificates and lease documents
• Utilize internal resources to pull original sales and leasing paperwork for internal and external review
• Use financial software to review and correct billing records with a high level of attention to detail
• Perform thorough research of customer account billing history and determine the appropriate actions needed to address/resolve billing disputes
• Determine when credit memos are needed and calculate credit memos
• Maintain reports for operations meetings
• Set up and terminate contracts
• Contract renewals
• Maintaining invoice and contract corrections

You’re Good at:

• Excellent communication skills, both verbal and written
• Strong numerical, analytical, and problem-solving skills
• Customer-focused
• Ability to work closely with teammates to meet deadlines
• Ability to handle a fast-paced, high-volume call queue environment
• Ability to multi-task through different applications/screens
• Ability to handle sitting for long periods of time
• Communicating and building business relationships
• Problem solving and analytical tasks

You Bring to Novatech:

• Previous industry experience preferred
• E-Automate experience
• Strong data entry skills
• Advanced Excel skills
• Excellent communication skills
• Demonstrated customer service experience
• Meticulous attention to detail and time management
• Proficiency in Microsoft Office Suite and LinkedIn
• Strong interpersonal and social skills

Novatech provides competitive compensation, great benefits, a positive upbeat culture, and ongoing professional development for your career.

• Market competitive salary based upon experience
• Mileage reimbursement program
• Comprehensive benefit package including medical, prescription, dental, vision, life insurance and other supplemental coverage
• 401(k) plan with matching company contribution
• Generous Paid Time Off, Volunteer Time Off, Floating Holiday, Company Holidays and Parental Leave
• $300 per year to contribute to achieving your personal wellness and fitness goals
• Employee Recognition Programs

Novatech, Inc. provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status, or any other characteristic protected under applicable law.