Job Description
As a Consumer Loan Officer Trainee, you will embark on an exciting career path within our lending department. This position offers a unique opportunity to learn the ins and outs of consumer lending while gaining hands-on experience in a supportive and collaborative environment. Under the guidance of seasoned professionals, you will develop the skills and knowledge necessary to excel in the role of a Consumer Loan Officer.
Key Responsibilities:
• Provide customer service primarily by telephone, in-person, and electronically by offering appropriate solutions, resolution for issues, and follow up.
• Collections of certain past due loans and contracts, including making payment arrangements.
• Marketing for loans by inviting customers to apply for loans and offering optional ancillary products, if properly licensed, when they may provide benefit to the customer.
• Process loan applications, including credit applications and identifying collateral to secure the loan.
• Investigate applications, interview applicants, verify employment and credit history.
• Analyzing, examining, and evaluating credit applications. For training purposes, the Consumer Loan Officer Trainee will make credit recommendations to a Consumer Loan Officer whether to approve, decline or counteroffer both direct loan and contract credit applications.
• Learn to evaluate creditworthiness and assess risk factors associated with loan applications.
• Gain proficiency in utilizing loan management software and other relevant tools.
• Participate in ongoing training and professional development activities to enhance knowledge and skills.
Qualifications:
• Bachelor's degree in finance, business administration, or related field preferred. May consider 2+ years of industry related experience.
• Strong analytical skills with a keen attention to detail.
• Excellent communication and interpersonal abilities.
• Eagerness to learn and a proactive attitude towards professional development.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Incumbents are required to obtain any necessary insurance licensing prior to consummating loans with optional ancillary products.
• Bilingual (Spanish/English) is a plus.