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SalaryYou Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The Field Sales Consultant is an integral member of the US SME Field Sales organization, reports to a Field Sales Director, and assists in growing our customer base through face-to-face interactions with net-new prospective commercial customers to American Express with annual company revenues ranging from $10M to $300M. The ideal candidate works with a Field Sales Director and their team throughout the sales cycle to uncover and deliver incremental growth opportunities. drive internal lead management, supporting administrative prospecting and lead generation efforts, manage marketing and trade show events, maintain detailed client and prospecting lists to accelerate charge acquisition and charge volume growth. Candidates need to be in the following markets for this role (PHX, IA, WI, and MN)
Job Responsibilities
Planning (40% of time)
- Support prospecting and lead generation efforts
- Conduct prospect research by leveraging multiple company provided systems to aid in efficient acquisition efforts by Field Sales team including providing analysis to support client charge volume growth (e.g. Vendor file analysis)
- Drive internal lead management oversight and closely partner with Field Sales Director and team in the tracking, management and analysis of lead/prospecting pipeline.
Pipeline management (30% of time)
- Engage prospects and clients directly to secure appointments on behalf of the sales team
- Attend prospect meetings with MBD’s as needed and appropriate to support efficient charge volume growth of newly acquired clientele.
- All client engagements must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective client’s needs.
Business Development (30% of time)
- Increase activation to optimize client experience and charge volume capacity and liase as servicing and support to clients in their first 13 months
- BCV tracking and reconciliation
- Provide business continuity when MBD is unavailable or at capacity (FMLA, attend meetings)
Knowledge and Skills
- Ability to work independently in dynamic environment and manage multiple priorities
- Highly motivated and willingness to assume accountability for generating new business
- Strong interpersonal and communication skills (written and verbal)
- Demonstrated ability to build relationships quickly and work effectively across internal teams
- High level of professionalism and business acumen
- Demonstrated organizational and time management skills
- Accuracy and attention to detail required
- Proficiency in Microsoft Office Suite including PowerPoint, Excel, and Word required
- Sales Force experience preferred
Account management & pipeline management
Assists with management of a pipeline of opportunities, leveraging client data/analytics to plan and prioritize activities
Consultative selling
Effectively identifies client needs to configure solutions with the assistance of the Field Sales Director or Manager of Business Development that address client requirements and deliver value
Influence & persuasion
Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services
Demonstrating value
Proactively and consistently demonstrates the value of partnering with American Express
Results focus
Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks
Market, industry, & product knowledge
Understands at a detail level market/industry key competitors, challenges, terminology, technology, trends, and regulation
Attributes
- High learning agility
- Intellectually curious
- Collaborative and growth mindset
- Personal accountability
- Compliance focused
Experience
- Bachelor's degree preferred
- Sales experience, 0 – 3 years minimum
- Experience partnering with clients across various markets / industries
- Experience in a highly regulated industry
Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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