Construction Project Manager

Do you love helping people through difficult situations?
Then, don't miss your chance to join our Franchise as a new Reconstruction Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"!
Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Primary Responsibilities

• Customer Satisfaction.
• Be responsible for customer service and management of the customer experience.
• Manage all warranty activities.
• Evaluate and sell projects.
• Educate customers on process.
• Identify and document project scope of work.
• Maintain customer and client communications.
• Create and review estimates.
• Obtain customer and client agreement on scope and estimate.
• Ensure proper permits are acquired.
• Review budgets.
• Create project schedule and timeline.
• Identify and qualify subcontractors and resource providers.
• Negotiate terms and set expectations with customers and clients. *

Necessary Experience and Skill Set

• Superb customer service track record
• Effective written and oral communication
• Intermediate math skills
• Experience in restoration and/or construction preferred

Formal Education/Training

• High school diploma/GED
• Project Management Professional (PMP) certification preferred

Physical and Work Environment Requirements
Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level in the work environment and jobsites can be loud.
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position, working 7:00 a.m.-5:00 p.m., Monday-Friday, 40-50 hours per week. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.
Pay Rate
Competitive base plus commission or hourly based on experience, with possibility of overtime pay and increases based on merit.
Visit our website, servproofcerritos.com, for additional information.
SERVPRO® of Cerritos is an EOE M/F/D/V employer
Benefits:

• Health insurance
• Paid time off

Schedule::

• Monday to Friday
• Projects based in North LA/Valley area
• Must report weekly to the Cerritos office

Picture yourself here fulfilling your potential
At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.