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SalaryMaintain and continuously improve processes, working methods and tools, including configuration management of computer systems, networks and their configurations, workstations and their configuration, software development activity, performance tool development and distribution, and applications distribution. Configuration change tracking and documentation control to include, but not limited to concepts of operation, requirements identification and documentation, preliminary and detailed system definition, system design review, performance monitoring tools and production software. Serve as the CM authority for reviewing software code deliveries and managing code libraries. Ensure the CM process is introduced and implemented according to guidelines from the process owner. Update the Configuration Management Database (CMDB) as needed, perform regular audits on the CMDB. Provide continuous coordination of progress on actions, tasking, and issues. Review and edit technical documentation, serve as a corporate referent on technical writing and editing matters.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Manage and document the configuration baseline and control process for customer applications, monitor adherence of CM processes throughout development life cycle development.
- Administer the configuration of software executables to development, test, staging and production environments.
- Support project teams in defining, documenting, and changing and baselining project configuration items.
- Manage the baseline configuration for all-project related work for project oversight as well as office-level oversight and control, manage and track changes to project baselines, project and master and control gate schedules.
- Configure and monitor audit files for security issues, various Web search engines, and report statistics Web site usage statistics.
- Maintain the configuration management database (CMDB) and related system documentation, implement approved changes to CMDB structure including attributes and relationships.
- Plan, schedule and perform independent audits and audits on the CMDB, comparing contents with the IT infrastructure.
- Collaborate with the customer to ensure requirements are met and ensure the CMDB integrity.
- Produce and publish management reports from CMDB.
- May maintain the master project schedule or manage project website.
- Regularly process discrepancy reports, requirements, build reports, investigation reports, request for changes, operation change requests.
- Provide executive support to the Configuration Management Board, including scheduling meetings, developing agendas, assisting project managers who are on the agenda and assisting the Chair.
- Install, maintain and troubleshoots problems related to Configuration Control Board action items/issues.
- Record and report the change process and implementation status for applications.
- Possess knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Identify complex problems and review related information to develop and evaluate options and implement solutions, ability to monitor self, other individuals, or organizations to make improvements or take corrective action.
- Possess knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Proficient in principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction.
- Able to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Strong oral and written communication skills.
- Write computer programs for various purposes.
- Possess knowledge of backup or archival software (e.g. Recovery Expert; Backup and archival software; Systems and data disaster recovery software; NetBackup), database management system software (e.g. Database management software; Microsoft SQL Server; Quest Central; Sybase Replication Server), development environment software (e.g. C; Microsoft Visual Basic; Prolog; REXX), metadata management software (e.g. AllFusion ERwin Data Modeler; Data modeling software; IBM Rational Data Architect; Visual Paradigm DB Visual ARCHITECT)
- Possess knowledge of object or component oriented development software (e.g. Microsoft Visual C# .NET; Practical extraction and reporting language Perl; Sun Microsystems Java; Sybase PowerBuilder)
QVine Corporation is an Equal Opportunity Employer—M/F/D/V
