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Form of workTucson National Resort
Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses.
The Omni Tucson National Resort’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort may be your perfect match.
This position is responsible for providing planning assistance and advice to all Omni Tucson National clients and members, as well as providing that information to partnering departments to ensure successful follow-through with clients’ wishes and plans.
- Coordinate a detailed schedule of programs to include the following: meeting set-up, audio/ visual requirements, room reservations, airport pickups, recreational activities, food & beverage and special functions.
- Lead client through all aspects of planning resulting in a complete, detailed program.
- Act as Omni Tucson National’s liaison between client and staff.
- Recommend full usage of facility services to client. CSMs must be up-to-date on current pricing and operational procedures.
- Prepare detailed coordination sheets for use by client and operational staff.
- Prepares program budgets as requested.
- Remains up-to-date on "things to do" in Tucson.
- Researches and books client entertainment.
- Prepares detailed meeting room and function room diagrams for operational areas.
- Responsible for distributing agendas to both Convention Services and Catering teams.
- Coordinates and books tee times for two golf courses for our groups.
- Manages group sleeping room inventory.
- Attend weekly meetings to discuss upcoming programs with Department Heads.
- Monitor client's program while on property to ensure a well-run meeting. Tracks daily progress and relates any changes to the group's agenda to appropriate departments.
- Ask for repeat business and referrals for follow-up by the sales team.
- Attend department meetings and other company required trainings.
- Complete other duties as assigned by management.
- Minimum one year planning experience, preferably in a luxury hotel or resort.
- College degree preferred, work experience can substitute for education.
- Must have working knowledge of Excel, Word, Outlook, PowerPoint. Delphi experience is also a plus.
- Must be VERY organized and detail oriented with ability to multitask.
